ALT. FragrancesReviews of altfragrances.com

Response from ALT. Fragrances· Mar 30, 2023

Hello Megan, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the fragrance and found the shipping to be fast. However, we apologize for the inconvenience caused by the broken spray nozzle. We understand how frustrating it can be to have a product you love become difficult to use. We'd like to assure you that our team is committed to addressing your concern and providing a solution. Please reach out to our customer support team at [email protected] with your order details, and we will be more than happy to assist you in resolving the issue. We can explore options such as sending you a replacement spray nozzle or finding another suitable solution. Your satisfaction is important to us, and we appreciate your understanding. We hope to have the opportunity to continue providing you with enjoyable fragrances and a positive shopping experience in the future. Warm regards, ALT. Team