Immediate response
Immediate response
By Mary T.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Immediate response
By Mary T.
Quick and amazing customer service!
By Skylar O.
I didn’t receive my package and the customer service resent my package asap thank you so much.
By Junio D.
Although my order was on time, two of the three bottles leaked contents all over order. Sent pictures and was told they were resending order. If they do this, they back their product, if not…… I will follow up. They were quick to respond and were kind.
By Kim D.
Great service and great products! Could you please recreate Chanel Anteus?
By scott G.
Amazing! I am in love with all of the fragrances your offer and I keep telling my friends about he brand and buying for my friends and twin sister!
By Dina De F.
ALT's customer service is excellent. Just send them an email, and they will respond promptly.
By RG
My first order came in damage and same day it got resolved. Thank you for fast customer service!
By Cynthia M.