Im just happy I got a reply.
Im just happy I got a reply.
By Godwin
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Im just happy I got a reply.
By Godwin
I had trouble receiving the first order I placed. After communicating with support desk online, a new order was placed at no charge and I received it within a week. The communication is to be commended! I absolutely LOVE the product and plan to be a continued supporter of this company.
By Cindy H.
This is an amazing company! The products are fabulous (and clean). I love Desert Phantom, it is everything the original (Mojave Ghost) is and more, it truly lasts longer. The customer service is beyond exceptional. I am SOLD!
By Paula
Impossibly close scents for 1/3 of the price!!! i have owned many of the authentic colognes that Alt has replicated and i was surprised by how similar they were to the inspiration! i took all 5x scents [ Saxophone; Farouche; Acqua Di Alt; Bleau; & Splish ] that i purchased for a “test run” & 2/5 scents [ Acqua Di Alt & Farouche] were so close to the originals that people asked me if i was wearing “_____” when in reality it was the ALT version of the cologne!!! and from my PERSONAL collection, id say 3/5 [Farouche; Acqua Di Alt; & Splish] were a TINY bit off, if not SPOT on!!! of course i would never admit to it, but i will be purchasing those specific scents from ALT going forward.
By XIII
I had a few issues about the shipment (it leaked). But this issues had no relation as far as the quality of the products sold by ALT. I used to buy brand names only like Hermes, Creed and all. Now, I only use ALT. Men’s cologne/Perfume exclusively. Give it a try, you will not be disappointed.
By Ritzen
Quick response time, friendly heplful response. Great product! Love the Crystal No 23
By Di
Custumer Service knows for real the meaning of the term
By Valued C.
Excellent service to correct issue with the sprayer. Great product. Wonderful scents.
By Tracey P.