Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,037 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
2,037 approved reviews, newest moderated first
Great product, excellent customer service. I've ordered four or five fragrances and have been pleased with the quality. One fragrance didn't quite meet up to my expectations, but I was able to return the product for credit. That's not a problem because I'll be ordering other Alt fragrances in the future.
By Karen
Quick response. Great customer service!
By Tameka The R.
A fantastic company to deal with. Helpful to deal with, and a good quality product. Great work! Highly recommend.
By Ash B.
Was missing two items was hard to find the link to get hold of customer service but once I did got resolved fast with the order number. Thanks lucus.
By phouthay L.
Responded to my concern in a timely manner
By Steven M.
Very satisfying with the service.
By Adrian A.
They’re very helpful and communicated with me when my order was lost.
By Debbie S.
I have lost count of how many bottle of perfume that I have ordered from Alt. To me they are top notch and I will continue to order from them. The customer service is good and they make me fill good about spending my money and getting a exceptional product 😊
By Consumer
