Email with tracking no. never sent
The ordering process was easy. After placing the rider I received an email stating that I would receive another email with tracking info once it was shipped. We'll, I never received that email.
By Eric
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
487 reviews
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Turn to our selection of drywall taping and finishing tools when you need to get the job done. We offer top brands like TapeTech, NorthStar, Columbia, Graco, Titan, TapeWorm, Platinum, and many more!
Al's Taping Tools & Spray Equipment (alstapingtools.com) has 487 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
487 approved reviews, newest moderated first
The ordering process was easy. After placing the rider I received an email stating that I would receive another email with tracking info once it was shipped. We'll, I never received that email.
By Eric
I purchased a Graco pair holes and material holes for a texture machine that on their website said came with an adapter but when I it arrived there was no adapter. I called and spoke to a guy I believe his name was Ben and he said the picture was posted on accident and would not honor the sale he said the $50 part he could not give to me. So I asked for my money back and I went to integrity supplies and Chuck was very helpful and the holes was $50 cheaper. They then kept giving me the runaround and would not return my phone calls when I asked for my refund it's been about a week and I still have not received my refund and no answers or calls as to when I would receive it. Would not recommend this company.
By samuel G.
Never got a notice of shipping so I had to repeatedly call your company to find out the status of my order.
By Brian S.
I haven’t received my package it’s lost in the mail. I needed this as soon as possible and now I’m waiting and waiting and still not receive my package.
By William D.
Could not find trimtex locally and was able to order a kit from Al's. Easy order and fast free shipping. Thanks
By Michael
My knives arrived fairly fast and in perfect condition. Usually you never know ordering online weather they will be stright or not.
By Jeremy W.
The Website says label was created on 1/10/24. Estimated delivery date of 1/17/24, between 10:45 AM and 2:45 PM. Today is 1/17/24. 7 DAYS LATER and the tracking shows it hasn't even been picked up yet. No delivery or estimate of delivery after 8 days? Order placed on 1/10/24.
By customer
Well, you have a lot of stuff on backorder, but you still charge me for it. I also have never received any communication about when it will be in or when I will get it.
By justin