Excellent customer service
Excellent customer service and support.
By Frank S.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
487 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Turn to our selection of drywall taping and finishing tools when you need to get the job done. We offer top brands like TapeTech, NorthStar, Columbia, Graco, Titan, TapeWorm, Platinum, and many more!
Al's Taping Tools & Spray Equipment (alstapingtools.com) has 487 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
487 approved reviews, newest moderated first
Excellent customer service and support.
By Frank S.
Very prompt and awesome service
By Karl
Order filled extremely fast. Thanks!!
By Brian
I expected the vacuum and the sander at the same time. The vacuum is on backorder. Should have been communicated to me upon ordering the bundle. I only found out via the packing slip that arrived with the sander. What is the expected ETA of the vacuum? I bought the system for a specific job that i am now having to use a vacuum that i am sure does not work as well. The bags become clogged after about 5 minutes of sanding.
By David J.
Professional services and unparalleled knowledge of drywall knowledge and experience wouldn't shop anywhere else
By customer
Really bad because I paid for for my order and you never send me my stuff
By Jose G.
Response from Al's Taping Tools & Spray Equipment· Mar 19, 2021
Your order was refunded on 1/20/21 becasue you selected the shipping method of "Local Pick-Up" and never picked it up. Sorry for the confusion. You should have received a call or email from Craig. We are located in Minnesota and I see you are located in California.
The only complaint I have is the lack of communication for shipment ie tracking otherwise great products at great prices I have personally ordered couple different orders and have been a part of two complete tool kits ordered and I have never been disappointed
By Phillip C.
Great company!
By Gary F.