Alphamarts.comReviews of alphamarts.com

If you love to Grill and Smoke food this is where you need to shop! After looking all over the internet for a quality smoker at a fair price I found this off set smoker on the Walmart web site. At the time I didn't realize the smoker was made by Alphamarts but the design and price were perfect for what I had been looking for. I got the Black Friday price and free shipping. Because I put it together, I saved even more money. It arrived when they promised, and a friend and I put it together in just under 2 hours. I have fired it off 2 times to season it and am ready to start smoking. I will add for the price it is as good as one of the well-known brands and has the same options and has exceeded all my expectations. Do I sound happy? I am very pleased with the Customer service and rate it 5 stars with no exceptions.

Had an issue with my office chair I bought this past May, unfortunately they can out of the part I needed but replaced the price of the chair with something else I could use. Overall, a pretty painless procedure for warranty claims.

When opening the box of cookware I was dimayed to find the smallest pan was slightly distorted and the lid would not fit. As the items were well packed, it must have happened before despatch. I am highly delighted with the look and quality of the range. I contacted the company and they were quick to respond. After sending photos of the pan, they were quick to offer me a refund as a spare was unavailable. (And I am still able to use this as a milk pan!) If I need any further items, this company will be first on my list.

So my dehumidifier was having issues and I contacted Alphamarts because it was 6-months old and out of Amazons 30 day exchange. They were so quick to get back to me and ask me to take a video of what it was doing. They then contacted me for my address so they could send me the newer model free of charge and they told me to not return the defective one and to just dispose of it. 2-days later the new one was delivered and it has more features than the defective one had. I’m so impressed with this company as they have great customer service.

Great customer service -- I had a minor issue with the tent cover, and customer service worked quickly to send a replacement.

One of the parts was dented during shipping. Their support department replaced within 4 days after I sent email to the support department

I was amazed at how cooperative they were when I told them that the EZ-Up I purchased 11 months ago broke in several spots. All I had to do was send pictures & a copy of my Amazon receipt & it was fully replaced in not time at all! Very impressive customer service! Thank you

I received an arm that was scratched and marked with powder coating rubbed off. Alphamart customer service replaced my arm without any problems. I would do business with this company anytime.