Alpha-StimReviews of alpha-stim.com

I've been using the Alpha-Stim-M device for quite a few years, which offers both the microcurrent electrical therapy (MET) for pain and cranial electrotherapy stimulation (CES) that treats anxiety, insomnia, and depression. I've used it primarily for the MET probes for pain and the pain relief I get for my bouts of acute pain has been so helpful. I used the CES mode less often but when I do it helps my mind relax.

Completely worthless device

Liz Mataraza from customer service and her team laughed at me when I was on the phone to make a customer service request. She constantly told me take me dispute to unrelated parties. As I began to become upset; I was mocked, laughed at, and teased.

Website is misleading. AS-Trode reads as 'single pack, 10 pack' $25. No drop down with option for single vs option for 10 and no alternate pricing listed. So, I ordered 3 (packs of 10) to get to the Free Shipping, along with other items. When they arrived, there were only 3 packs. Customer service rep was confrontational and unfamiliar with the website. Manager Liz was friendly but unwilling to adjust pricing due to misinformation on site. Apparently the price drops to 15.75 per pack, when you buy 10 but this is not stated anywhere and currently the only way to know this is to put 10 in your cart. She says she will reach out to IT to adjust. As someone with a website of my own, this is a very easy fix and shocking that this is the state of their site in 2025.Hope they make the changes and other customers do not encounter this issue. Clearly they do not value their customers.

If I could give this company a zero star, I certainly would. I received the Alpha stem it died. After less than nine hours of view they sent me a replacement. The clip immediately broke on it. I called them to return it. They told me I had to pay for the return and that it was subject to a 10% restocking fee. It’s reprehensible This company is disreputable and I would never advise anyone under any circumstances to use them and that’s just my opinion based on my experience with this company, they are abusive to me on the phone in my opinion and I resent having to pay a 10% restocking fee for a $1300 device which is clearly defective on the first and second pass, clearly their quality control standards leave a lot to be desired to say the very least buyer beware

Have not used it a long time, but only positive results so far. It literally saved my friend's life. She was spiraling with anxiety and could not sleep at night. This was a huge help for her. Cannot say enough positive things. Helps to avoid meds.

Not sure about reviews I have read however my Alpha-Stim device has been a great purchase. I am more relaxed and sleeping through the night. I take it everywhere especially when I am traveling for business.

Purchased an Alpha Stim cost an arm and a leg but worth it. However a new model came out and now you cannot get replacement leads for the older model. Absolutely disgusting considering the price they cost. The advice they gave me try on ebay you may get lucky, or shock buy a new model. No point buying a device that cannot be maintained