Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
537 reviews
AllurezSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2010, Allurez was founded by Raphi to make the jewelry shopping experience special once again. Upon researching the industry, he discovered that most jewelry sold in stores was made overseas with inferior quality to jewelry made in the USA, and was sold at extremely high prices.What Raphi did next was launch Allurez for the jewelry customer to go directly to the source, and hired the best designers and jeweler's in the industry. By doing this, Allurez revolutionized the jewelry shopping experience with exceptional quality at affordable prices. Customized for you and filled with true and sentimental value.Since then Allurez has grown to a household name and is now one of the fastest growing jewelry brands in the US. Allurez is featured in the press at Brides, the Knot, Cosmopolitan and many more.THE COMPANY NAME WAS DERIVED FROM THE WORD ALLURE.The Z was added to be a metaphor for the beginning of the alphabet to the end, jewelry is meant to be eternal and last a lifetime. It symbolized the love from the start and is to remind you each and every day.
Allurez (allurez.com) has 537 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 41 reviews with 4 stars · Clear filters
The website made it extremely simple to design my own ring. I was able to select the perfect setting and type/style of diamond very easily. I also learnt a lot about diamonds in the process. Highly recommend
By Crystal
I purchased 3 Eternity Bands from Allurez, and absolutely love them. The reason I gave 4 out of 5 was there was a problem with the timely shipping of one of the bands.
By WeHubbeed3
The bracelet came later then I thought, but I guess I should have expected that since its custom made
By Jeniffer J.
5/25/18 - After careful thought and a conversation with the service manager Dan, I am happy to say that my new wedding band arrived today and is JUST what I wanted. It is beautiful and I am glad this finally all worked out. I am going to take the band for an independent appraisal next week and provided my jeweler agrees with the appraisal, I will be happily putting this ring in my safe until my wedding day! Thank you Dan for all of your help in getting this resolved! Original Review 5/7/2018 - RUN! RUN! RUN! DO NOT order from them! I have been fighting to get my 100% "hassle free" refund from them for 3 weeks now!! The product was too small, I returned it as instructed TWO DAYS after receiving it in my home. They have received the product, and have been giving me the run around, saying they were doing this an "exchange" which I have said over and over again I don't want. Update 5/8/18 - On Friday, 5/4/18 after forwarding Allurez the email from the State Attorney General's Office, suddenly, AMAZINGLY, my refund was done within 15 minutes. This review states that they have "contacted me" for further information about my review, they certainly have not and the message that came to me through Trust Pilot from them was simply a hyphen. I stand by my original review.
By Janice L.
I bought a two tone engraved band for my husband. The price was very reasonable and the quality of the ring is excellent. My husband loves his ring! Unfortunately we weren't as lucky with my ring. It was a beautiful ring for a good price and arrived quickly but it looked different than the picture. It didn't match well enough with my engagement ring. We did have to pay shipping to return the ring but the return and refund process was painless. Associate was very pleasant to work with and helped us immensely.
By Cindy
Even having so much bangles to wear still i purchased it as i just want to embellish my jewelry box with this elegant and stylish one who knows if the stock finish.
By Julia O.
When I saw the diamond heart lariat at allurez.com I instantly made up my mind that I want to buy this. This piece looks so beautiful in white gold and goes with so many of my dresses. I really like it a lot!
By Gary S.
ordered two weeks before xmas. i guess i should have expected things to be overloaded but got worried when i couldn't get verification on delivery but they came thru
By dave
