Allstate Identity ProtectionReviews of allstateidentityprotection.com

My appointment was several weeks after I called. I can understand that you are busy but it is scary waiting weeks before talking to a representative.

When dealing with the unthinkable nightmare of fraudulent activity happening, Bina with Allstate Identity Protection really helped put me at ease and take control of this situation! Could not recommend the service anymore!! Thank you for a job well done Bina!!!

Akif was great in handling my case. He was able to resolve my issue quickly. He was very professional throughout the entire process and showed a lot of patience when we kept getting disconnected with the bank/credit representative. Take good care of this employee; he will move mountains to get the customer taken care of. That type of service and character is rare now these days.

I have been satisfied with Allstate Identity Protection and my interactions with the company since being a member. I set up to receive alerts of credit activity and they are provided very quickly in the event of any activity. I recently had my identity compromised and quickly called in to start a case. All associates were very helpful and had a sense of urgency. My restoration specialist, Ana Bustos, quickly took action and was empathetic to my situation. I appreciate being able to reach an agent quickly and easily each time I call.

The representative was very helpful. I was walked through all of the steps. We called the bank where my data was used together, and had a much better result that when I called on my own.

I have found the service not terribly helpful to use. I'll get a message saying that some activity has been detected and I will log on to the app and I will get a list of all the sites it has been monitoring, but in alphabetical order with absolutely nothing to indicate what particular site has the activity that they were alerting me to. Also recently I changed email providers, and found that their service only works with Google, Yahoo, AOL or Microsoft. If you have another email provider besides those four, like I do now, you can't link your email to it. I got this service as a perk through my job, but because of the above things I probably won't be renewing it for next year.

i had two extremely attentive agents--savannah kakar and i think the first woman's name was ally--who were instrumental in helping me find a solution. give them raises please!

I was very impressed with Cynthia, she is professional and courteous. She understands how difficult this is. Which made me feel much better when she explained that it can be resolved with time.