Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
388 reviews
Allstate Identity ProtectionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
we protect what makes you, you. Protecting your identity and privacy has never been easier. We help you safeguard your personal information, the data you share, and the relationships you treasure. Our proprietary monitoring tools help you identify threats to your identity and finances with all-in-one financial fraud protection, identity theft protection, and cybersecurity for the whole family. Cyber coverage that's award-winning1 Unbeatable online and device security for the whole family. Our cyber plan includes the most advanced malware detection in the market, a premium VPN, a password manager, and more! Up to $2 million expense coverage† Did you know? Not only do we cover many of your out-of-pocket costs for fraud, but we also reimburse funds stolen from 401(k)s, HSAs, tax returns, and more. Family digital safety tools The most comprehensive parental control features available. Monitor 30+ popular apps, manage screen time, filter websites, and more. 24/7 support, 365 days a year Whether you need help accessing your account or restoring your identity, we're with you from start to finish. Allstate Identity Protection has been recognized as the 2023 Best Identity Theft Protection Service for Families by Bankrate. learn more consumer plans employer plans Elder Fraud Center Content Hub Unemployment Fraud Center Allstate Identity Protection is offered and serviced by InfoArmor, Inc., a subsidiary of The Allstate Corporation. Some features are only available on select plans, and require additional activation after enrollment. Terms and conditions apply. 1: https://www.bitdefender.com/solutions/awards.html † Identity theft insurance covering expense and stolen funds reimbursement is underwritten by American Bankers Insurance Company of Florida, an Assurant company. The description herein is a summary and intended for informational purposes only and does not include all terms, conditions and exclusions of the policies described. Please refer to the actual policies for ter
Allstate Identity Protection (allstateidentityprotection.com) has 388 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
388 approved reviews, newest moderated first
The representative that worked my issue was very knowlegeable and already had the needed phone numbers.
By William E A.
Response from Allstate Identity Protection· Oct 6, 2026
We are glad you had such a great experience. Thank you for taking the time to share your feedback about our helpful staff member having the right contact details ready to resolve your situation quickly.
Worked closely with Savannah Sakar to resolve an identity theft incident and it went super smoothly and was resolved very quickly. Thank you!
By Jared P.
Response from Allstate Identity Protection· Oct 5, 2026
We appreciate your positive feedback. We are glad that we could assist you through such a stressful situation and resolve it promptly.
I recently had my identity stolen and the thieves were applying for loans in my name. Deja, was fantastic. Helped me with everything and followed up when she said she would. I appreciate you!
By CB
Response from Allstate Identity Protection· Oct 2, 2026
We are glad you had a positive experience during such a stressful time. We appreciate your feedback and are happy our team provided prompt support to resolve your identity concerns.
Though it was a horrible experience in general having my identity used your assistance was great. I first found out about it from you and your assistance to go through the needed steps to resolve it was greatly appreciated.
By Griffin K.
Response from Allstate Identity Protection· Oct 2, 2026
Dealing with fraudulent activity is deeply unsettling, so we are pleased our guidance helped you navigate the recovery process successfully. Thank you for your review.
Great help with my issue
By customer Z.
Response from Allstate Identity Protection· Sep 17, 2026
We're truly happy to hear that we were able to assist you effectively with your concern. We appreciate your positive feedback.
Issue was resolved very quickly, and Jenni-Leigh was very helpful and explained all the steps that needed to be taken
By rod
Response from Allstate Identity Protection· Aug 25, 2026
We're so glad we could resolve your issue quickly and provide clear guidance. Your positive feedback is truly appreciated!
Staff goood
By John
Response from Allstate Identity Protection· Aug 25, 2026
Thank you!
Cassandra was an enormous help and went above and beyond to get all of my issues taken care of.
By Kimberly M.
Response from Allstate Identity Protection· Jun 30, 2026
We are so happy to hear our team member provided such outstanding assistance with your concerns.
