All Star WheelchairsReviews of allstarwheelchairs.com

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2.9/ 5

Poor

28 reviews

All Star Wheelchairs2.9Poor

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About All Star Wheelchairs

The All Star Wheelchair Difference. All Star Wheelchairs was founded on a simple principle. Provide affordable high quality Electric Wheelchairs to the hard working people of America.We cut costs and pass those savings on to you. We stand by our products with over the phone support, a regional network of over 450+ technicians and a 5 year warranty on every single electric wheelchair we sell

All Star Wheelchairs (allstarwheelchairs.com) has 28 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.

Also known as: allstarwheelchairs.com
Website: allstarwheelchairs.com
Category: Health Equipment
Listed on The Fair Hearing: 2026

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May 30, 2025

The wheelchair arived in a decent time…

The wheelchair arived in a decent time Frame, no complaints there. The duality seems nice and sturdy, no complaints there. Now where I have my issue. The Company Advertises the Wheelchair as 20 inch⁰⁰ wide but it actually is about 24.5 inches wide. So we had to send it back because it wouldn't fit through the doors. So now comes the sneaky part they advertise a free 30 day return- well it is not, it is a 7 day free return and after that you pay for return and a 1o% restock fee. All in the fine print buried under a ton of stuff you have to read before you even get to that part. SO- if you find out you have to send the chair back your basically getting screwed out of about $300 return and restock fee. BE CAREFUL BEFORE YOU ORDER OR ...

By Daimon E.

Response from All Star Wheelchairs· Apr 8, 2026

Hi Daimon, Thank you for taking the time to share your detailed feedback — we appreciate it and want to address your concerns directly. First, we're glad to hear the chair arrived in good time and that you found the frame sturdy and well-built. Regarding the width, our chairs do measure 20 inches as advertised from the front. It's possible the measurement may have included armrests or other external components, which can sometimes cause confusion. While the back is 24.5 inches as we state on our site. We'd be happy to walk you through the exact dimensions if that would be helpful. As for our return policy, we understand your frustration and want to be transparent. We do offer a 7-day free return window, and after that period, return shipping and a 10% restocking fee apply. We know this can be disappointing, especially when the chair doesn't fit your space as expected, and we appreciate your feedback on making our policy easier to find. We're always looking for ways to make our process clearer upfront so customers can make the most informed decision before purchasing. If there's anything unresolved or if you'd like to discuss your experience further, please don't hesitate to give us a call Monday through Friday, 9 AM to 5 PM PST. We'd love the opportunity to help. Warm regards, The All Star Wheelchairs Team