My order is continuously incorrect
My order is continuously incorrect I haven’t received anything this month
By Jennene C.
Response from Allivet· Jun 26, 2024
We hear you and are already taking steps to make things right.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,401 reviews
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Allivet.com helps to make pet parenting easier by providing convenient access to brand-name medications, expert pharmacy advice, and automatic delivery with our AutoShip program. Our Pet Pharmacy Specialists and the rest of the team deliver our services with a level of care that makes it clear how much we care about our customers and the health of their pets.
Allivet (allivet.com) has 4,401 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
4,401 approved reviews, newest moderated first
My order is continuously incorrect I haven’t received anything this month
By Jennene C.
Response from Allivet· Jun 26, 2024
We hear you and are already taking steps to make things right.
convenience of ordering and quick delivery, along with a good price for medication.
By Kay E.
Response from Allivet· May 29, 2024
Thank you for your feedback! Being your Ally in Pet Pharmacy Care is our privilege. We’ll continue to be here as you strive to keep your pet happy and healthy.
Company is quick to respond to refill requests and stays on top of contact with veterinarian
By Kathy H.
Response from Allivet· May 29, 2024
Your review made our day! We're proud to be your Ally in Pet Pharmacy Care. Thanks for trusting us with your pet's medication needs.
I dropped to a 3 star rating due to having to use snail mail to send an updated rx. I am able to simply upload using other online pharmacies. My vet will not comply with phone verification which I have no control over but not allowing uploading with the slowness of our mail system makes timely refilling of prescriptions a problem.
By Betty H.
Response from Allivet· May 29, 2024
We hear you and appreciate your input. We’re always looking for ways to improve, so your feedback is important to us.
Arrives on time consistently, communication is excellent -
By Mary W.
Response from Allivet· May 29, 2024
Your review brightened our day! We’re proud to be your Ally in Pet Pharmacy Care. Thank you for choosing Allivet.
Ordering and auto-ship work well. But it takes a long time to receive the order. Still haven't received my last order shipped thru USPS.
By DiCass
First time use. They had the vets phone number wrong so took longer than expected. Hence, the 4 star. Once problem corrected got product quickly.
By Mary B.
Response from Allivet· May 29, 2024
Your kind words are appreciated! As your Ally in Pet Pharmacy Care, we're here to support you as you take steps to maintain your pet’s health.
Ease of ordering and shipping
By Peter S.
Response from Allivet· May 29, 2024
We’re proud to be your Ally in Pet Pharmacy Care.