AllegiantReviews of allegiantair.com

Last October (2024) Allegiant rescheduled our flight for 4 hours later, and we ended up missing our entire event in Florida because of that. Now, looking ahead to flying again this October 25th (2025) there is only one flight back from Punta to Flint at 6:00PM. The only flight. Normally there are 2-3 per day. For the first time in years, I plan to travel to Florida on Delta. It's cheaper to go into Ft. Myers, and there are 3-4 flights to choose from. I am not sitting around all day waiting for one evening flight out. That sounds like trouble.

Horrible airline you get what you pay for stay away from allegiant airline, you will thank me later.

I have to get home to my husband, and the connecting flight is with a different airline, but my takeoff flight with allegiance has been delayed 4 hours!! 🤬🤬🤬🤬

I went to the FLL airport to board my Allegiant flight #581, initially scheduled for 6:50 PM. The flight was delayed, and finally, at 10:30 PM, we were informed by the staff at gate C7 that the flight was cancelled. During this time, the workers at the counter were laughing and making jokes among themselves, while passengers like me waited for six hours in discomfort. I found this extremely disrespectful. I asked for information multiple times, but the response was always to wait, followed by sarcastic and very rude behavior. At 10:30 PM, an Allegiant employee announced over the speaker that the luggage would be delivered at a certain carousel. Several customers asked about the recovery plan and any support from the company. After 15 minutes, she returned in a very rude manner, saying that the company would give $200 and we could do whatever we wanted with the money. The new flight is scheduled for 11:00 AM the next day. This is a total lack of support, empathy, and respect for customers.

I would give less than one star if I could. My husband and I traveled and thought the airline would honor their policy of not charging a luggage fee for veterans. They did not. This is the second time the airline employees have refused to honor this policy.

We bundled a flight and rental car deal between Allegiant and Alamo for 6 days. When we took the rental out at Alamo, we told them we may return it early and were told it was not a problem. We returned the car after only 3 days and Allegiant refused to return the unused 3 days of rental - we lost $212. Allegiant is fine with taking money for services they did not render. BUYER BEWARE - DON'T BUNDLE AIRLINE TICKET AND RENTAL WITH ALLEGIANT

Extremely Disappointing Experience with Luggage and Customer Service My family and I recently had a very disappointing experience flying with Allegiant Air. We were traveling with our baby, and despite paying extra to check in our baggage, car seat, and stroller, Allegiant lost both the car seat and stroller. Our troubles started even before we boarded the plane at Austin South Gate. At security, they insisted on opening all of our baby’s ready-to-feed formula milk. Despite informing them that the formula would spoil once opened, they were completely uncooperative. While one staff member seemed to understand, a very rude lady insisted on opening every bottle, leaving us with spoiled milk that we had no choice but to throw away. Once we arrived at CVG airport, things only got worse. Our stroller and car seat were nowhere to be found at baggage claim or the oversized baggage area. We waited for hours, but no Allegiant staff showed up to help. To make matters worse, we couldn’t get a ride home because Uber refused to take us without a car seat for our baby. Trying to contact Allegiant’s customer service has been a nightmare. Their phone lines, live chat, and text messaging services are limited to a small window from 10 AM to 4 PM, and even then, no one answered. We are still waiting for a resolution. This airline is cheap, and their service reflects that. If you’re willing to spend a little extra, I strongly recommend choosing another airline to avoid the immense stress and poor treatment we experienced. Allegiant Air’s management is nonexistent, their customer service is the worst I’ve ever encountered, and their complete disregard for customers is shocking. This airline should be avoided at all costs.

Very Disappointed in dishonest treatment and service. Bought three seats each with a checked bag. Gate agent was nasty. Would not allow our third bag checked even though we paid for it because we chose to keep center seat empty. We were charged $75 for a second bag on y seat. Gate agent said get a refund jokelike. I've tried 3 times to get a refund. No one to call! You send request in on internet, not even email This primitive airline is creepy