Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,167 reviews
ALIGNERCOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,167 approved reviews, newest moderated first
I met with Aaron for the impression, it went well and fast
By Andrxx �.
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Best choice made for my family
By Ant
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re so glad to hear that you feel it was the best choice for your family. It means a lot to know you’re happy with your experience and trust in our care.
This was the second time I had to take impressions. It went so well! Customer service is great. Very helpful and patient!
By Amy D.
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re glad to hear that your impression process went smoothly. We’re thrilled to hear that you received excellent attention and felt supported by our team. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
I received my impression kit very fast and earlier than expected. The chat service with Ele was super easy and confirmed my impressions looked great. I hope the remainder of my treatment goes great!
By Miesha C.
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
I originally ordered aligners at the beginning of November, 2025. These finally arrived in February of 2026, but did not cover my teeth and were defective. The company repeatedly attempted to convince me that aligners that only cover the bottom half of my teeth would be effective, but then agreed to make new aligners if I wouldn’t write bad reviews. They finally shipped a new impression kit at least a month later, so I had to re-do the process of impressions. Two months later, I still have not received my new aligners. All in all, I paid for aligners almost six months ago, and still have not received the product. This has been a very disappointing experience, and I wouldn't recommend this company to anybody. I have very little faith that if I ever receive the new aligners they will do what they are supposed to. Spend the extra and work with a dentist! UPDATE: After many months and time spent emailing, I’ve finally received a full refund from this business. Over the course of communication they lied about many things- for example saying the aligners were in production and almost done, then a month later saying the molds were un-usable. They tried to get me to settle on only a partial refund when I never even received the product. Don’t use this company!
By Rik L.
Customer service is very dependable. Good service and easy communications. The retainer is also in a good condition, very sturdy and feels comfortable.
By Christian John C.
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re glad to hear that our team provided friendly and helpful support throughout your experience. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed! We’re also happy that your retainer meets your expectations in terms of comfort and durability!
Alan Shaw was great and helped out a lot. Very nice and funny.
By CP
Response from ALIGNERCO· Apr 27, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Providing friendly and helpful service is always our goal, and we’re glad it made a positive difference for you!
So far the process has been very simple uploading pictures and using the chat has been great
By Ryan T.
Response from ALIGNERCO· Apr 27, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo has been smooth and that our team was able to support you every step of the way. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
