Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,167 reviews
ALIGNERCOSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ALIGNERCO offers the most affordable custom clear aligner in USA. Delivered at your door step, sparing your time and money. Get your perfectly straight smile at 65% less cost than what you pay for other invisible aligners and braces.
ALIGNERCO (alignerco.com) has 5,167 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
5,167 approved reviews, newest moderated first
Very helpful and quick to respond
By Brandy L.
Response from ALIGNERCO· Sep 30, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
AlignerCo customer service is inconsistent and hard to reach. It takes them days or weeks to respond to an email. I emailed them about an issue I was having with my aligners not fitting properly and they didn’t respond after a week. I called and they told me they just now reviewed my photos and they see there was an issue 4 trays ago. They told me they don’t look at the photos on the app that I upload every 10 days. After SEVERAL phone calls and emails, I heard many different solutions and opinions about how to solve my problem. In the end, the aligners did not fit and they asked me to pay more for another scam and more aligners. I will now be stopping mid treatment since they will not correct their manufacture issue. Wow they commented on my post but still did not resolve the issue when they reached out to me! I got a call back to offer me a new set of aligners free of charge and $40 off a new scan.
By Kristie M.
Response from ALIGNERCO· Sep 29, 2026
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Resolution team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
Agents are available and thorough in answering all of my questions. The availability at all hours via chat makes the process convenient!
By Luke S.
Response from ALIGNERCO· Sep 28, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience
Max was amazing compared to the other customer service I had. He understood me and answered my questions accurately. I had spoken to someone else earlier and she was no help at all and did not understand me.
By tt
Response from ALIGNERCO· Sep 28, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
Their product didn't work and they asked me to START OVER at MY COST. They had the nerve to write me and say, "As a valued customer, we would like to offer you a redo treatment plan for Daytime Aligners at a special discounted price of $675." Their product DID NOT TRACK properly and they know it. Instead of making it right they told me I'm out of look and could only pay to start over.
By Michael C.
Response from ALIGNERCO· Sep 26, 2026
We’re truly sorry to hear about the frustration you’ve experienced, and we completely understand your concerns. This is certainly not the experience we aim to provide to any of our customers. To help resolve this as quickly as possible, our Customer Advocacy team has already reached out to you to address the matter. If you prefer to speak directly, you’re also welcome to contact me at 877-271-7417.
Ray and Mala helped me with the impressions and did a fantastic job! I recommend to whoever want their teeth straight.
By Justin R.
Response from ALIGNERCO· Sep 25, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
I started alignerco process in March and ended in September of 2026. There was 15 steps and it helped moved some of my teeth forward. I recommend alignerco if your looking for a more rounded or straighter smile. It helps with spacing too. It is an easy process too.
By Jennifer A.
Response from ALIGNERCO· Sep 25, 2026
Thank you so much for your kind words! We’re thrilled to hear that your experience with AlignerCo. Your satisfaction is our top priority, and it’s wonderful to know that you felt well taken care of. We truly appreciate you sharing your experience!
Video session was helpful. Ray was quick and professional.
By Megan R.
Response from ALIGNERCO· Sep 24, 2026
Thank you for your feedback! We’re thrilled to hear that you received excellent attention and felt supported by our team. Ensuring a smooth and positive process for our customers is always our priority, and we’re happy it showed!
