Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
Alaskan Leather CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium quality leather products - Built tough, durable and with character. Born Tough.
Alaskan Leather Company (alaskanleathercompany.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
133 approved reviews, newest moderated first
Great customer service. I am extremely happy with my purchase, the Black Mayor briefcase. Great bag with soft leather, excellent quality.
By HENDRIK J F.
Response from Alaskan Leather Company· Apr 15, 2023
Thank you and looking forward to serve you again.
The customer service journey was fantastic - always responsive to my emails and requests. The product was delivered ahead of the requested schedule. The quality of the bag is superb and it made a wonderful gift.
By Yarisha O.
Response from Alaskan Leather Company· Apr 15, 2023
It was a pleasure making a customized Kingston Duffle Bag with debossing .
They were quick, the product was as I requested, and arrived promptly after final confirmation. Product was not sent from USA, but Pakistan. I don't know if this is logistical or if the production is actually there.
By Tanja
I’m an airline pilot who loves leather products and just began flying with the Ferguson leather flight bag. It looks and feels like quality, the leather is good to the touch and interior space is enough to fit an iPad, headsets, cases, documents and logbook, safety vest and more. I often get compliments from other pilots and gladly refer to the store.
By R. A.
Excellent leather backpack with just the right amount of front pockets to keep my things organized...also I love that when the backpack is full it stands up...that makes a huge difference...leather is great and soft but durable. Will buy from again. Customer service is amazing as well.
By A.L
Great quality! Very surprised and happy with the quality of the bag! Just a heads up, this does ship directly out of China and the communication is not always timely, but I would actually purchase from them again. I’m very happy!
By Chad R.
Response from Alaskan Leather Company· Apr 19, 2022
Appreciate your review. We are delighted that you liked our Wagner leather pilot bag. P.S. We don't ship out of China. Our shipping partners may use different routes to ship our orders.
Bag is black... almost entirely. I like it, but not sure why the effort to put brown accects, as they are not noricable. This is a black bag. Not black with brown. Not purple. Just black. I haven't used it yet, but the quality is good.
By Black Bag T.
Response from Alaskan Leather Company· Apr 19, 2022
Thanks for the review. We appreciate that you liked the quality of our Simon leather laptop backpack and its finish.
After the drop-down buckle on the leather backpack I purchased randomly broke, Alaskan Leather shipped me a new buckle to easily install myself free of charge (rather than going through the tedious shipping process of replacing the entire bag). It was the perfect solution and I commend Alaskan Leather's great customer service in addition to their quality leather.
By Charlie F.
Response from Alaskan Leather Company· Apr 19, 2022
Delighted that you reviewed us. We always try to address our customers concerns & our 1 year warranty is specifically there for customers peace of mind.
