Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
133 reviews
Alaskan Leather CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium quality leather products - Built tough, durable and with character. Born Tough.
Alaskan Leather Company (alaskanleathercompany.com) has 133 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
133 approved reviews, newest moderated first
I called to see how the production of the satchel for our grandson's graduation gift was coming. The representative was very helpful and kind. He actually got in touch with me by email a couple of times. The satchel is beautiful, and our grandson loves it.
By Sharon R.
Response from Alaskan Leather Company· Nov 1, 2025
Credit goes to our customer service agent Sarah for giving her best into customer service.
Customer Service contacted me within hours of my online inquiry about purchasing a custom back pack for my business. My request for an expedited order was granted, and my backpack has arrived and it is absolutely beautiful!!!
By Lolita J.
Response from Alaskan Leather Company· Nov 1, 2025
Hi Lolita we are glad to serve you
10/10 super responsive customer service and the product is gorgeous! Got a messenger bag for my boyfriend’s graduation and he loved it! Can’t recommend enough
By Elina
Response from Alaskan Leather Company· Nov 1, 2025
Happy to serve you and look forward to see you back on our store !
Great product. Amazing quality.
By Srdjan B.
Response from Alaskan Leather Company· May 26, 2024
Glad you liked our Flint Cognac Brown Backpack !
They communicated every step with me. I had the bag debossed. Unfortunately there was a mistake on the lettering. They were very understanding and ended up redoing the item. They sent me the new item with perfect lettering and without an issue. Thank you!!
By VINCE D.
Response from Alaskan Leather Company· May 26, 2024
Nothing makes us more happy than satisfying our customers and delivering the best products to them. Hope to see you at our store again !
Backpack made extremely well. Great price for an excellent bag
By Janet C.
Response from Alaskan Leather Company· May 26, 2024
Our Voyager Brown Mini Leather Backpack is extremely well made ! Hope it will accompany you for years to come.
I ordered a satchel for my son. He loves it! We had only one issue - whomever was in charge of transcribing the information for his address did not accurately transcribe it. However, customer service was on it and we were able to figure things out with the delivery company. The product is beautiful and he loves it!
By Melissa H.
Response from Alaskan Leather Company· May 26, 2024
Hi Melissa, Yes there was a small mistake by our courier on the address. But we sorted it out. Really happy that your son loved our Donovan Brown Satchel !
Thanks so much for answering us so fast, even on Sunday. You’re doing a fantastic work, guys. See you next time!
By Silvia H.
Response from Alaskan Leather Company· May 26, 2024
It was a pleasure customizing the Ferguson Leather Flight Bag with your initials !
