Easy to Book
Easy to Book They had a choice of cruises so we could see the differences the cruise lines offered. Remember Canadians...the prices are in US dollars!
By Vernon B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
343 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At AlaskaCruises.com, we are your Alaska experts. We will help you plan your cruise vacation of a lifetime. Book Your Cruise Online or call our Alaska cruise experts at 1-800-201-6937
AlaskaCruises.com (alaskacruises.com) has 343 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
343 approved reviews, newest moderated first
Easy to Book They had a choice of cruises so we could see the differences the cruise lines offered. Remember Canadians...the prices are in US dollars!
By Vernon B.
I had good experience with our booking. As a first time cruiser, we made some rookie mistakes, like booking without talking to an agent first. After booking, Elaine Henry very patiently answered my emailed and called me us too. She gave us some good information about taking the cruise. It was five star experience. We will be very happy to deal with AlaskaCruise again.
By JWI
Response from AlaskaCruises.com· Apr 11, 2018
Thank you for taking the time to write a review. We certainly appreciate your feedback. We want to make sure you have a great experience with us and on your cruise, and we are happy to hear that Elaine was able to help you. Have a great cruise! Sincerely, The AlaskaCruises.com Team
I have just booked a cruise for late summer. It could not have been easier. The agent completely set- up the cruise, land and air in less than one hour. It can't get any easier than that! Thanks, we can't wait to go.
By Carol
Response from AlaskaCruises.com· Apr 6, 2018
Thank you, Carol, for taking the time to write a review. We certainly appreciate your feedback, and we are happy that we could help you with your wonderful Alaska cruise vacation. Have a great cruise! Sincerely, The AlaskaCruises.com Team
Very helpful staff and easy booking procedure.
By GINO
web site requires ability to summary selection based on tour number etc; with slow internet, its extremely difficult to navigate. other than this is acceptable. CS operator are helpful, but even they get in a knot at times!
By Neil H.
Everyone that I talked to was very courteous and very helpful and I really appreciated it. I would definitely recommend them two friends and family in the future.
By Danny A.
Gr8 Customer Service. Everything was properly explained and I was made very comfortable with the whole process. Gregory Farrell was the rep and truly top notch
By Budget S.
Kathy Sussman was extremely resourceful and prompt in reverting on the next best alternative cruisetour when she discovered that it was fully booked. I find her very friendly, helpful and really appreciated her assistance.
By Koon Yew C.
Response from AlaskaCruises.com· Mar 23, 2018
Thank you for taking the time to write a review. We appreciate your feedback, and we will pass your kind words on to Kathy Sussman. Have a great cruise! Sincerely The AlaskaCruises.com Team