Excellent
Excellent, they call right away!
By KEVAN D.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
Excellent, they call right away!
By KEVAN D.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I have more buildings covered by a different monitoring company. As soon as the contracts expire, I will be calling Alarm Relay!
By Cindy M.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Good service, good price
By Dave H.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
super responsive and professional!
By Jeffrey K.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by creating false alarms and consistently get called within 30 seconds.
By Juan D.
Horrible service. It is a click and bait operation
By Former U.
Response from Alarm Relay· Dec 13, 2018
Thank you for the feedback! We're so sorry to hear that you did not have a quality customer service experience. We'd like to make things right for you right away. Can you please contact us via 1-800-624-6866 so we can make sure you are satisfied with your service level? We would hate to see you go.
Wonderful experience! Leann walked me through the process so that I had no unanswered questions. I've been an Alarm Relay client for many years now (my 4th location using AR) and am always amazed with the level of service you provide.
By Bob S.
Each and everyone I've spoken to gets 5 star rating. If there 10 stars, I would give Leeann 12... she's wonderful. Kudos to Leeann The 'relay' wouldn't be complete without Leeann! Best wishes Mickey
By M and M.