Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
571 reviews
Alarm RelaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Alarm Relay (alarmrelay.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
571 approved reviews, newest moderated first
I have used Alarm relay on three different houses. They have been fantastic with moving service and monitoring the homes. I have set the alarm off a couple of times and there response is almost instant. They are great!!!
By MICHAEL O.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Economical, cell phone linked, instant response time!
By Old AF V.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Customer service was great, technicians were great. I would definitely recommend Alarm Relay for monitoring. I'm using them for security and smoke/fire monitoring and all is well.
By Jeremy H.
Easy install with the installer on the phone and a screw driver to connect four wires that was supplied with the unit. I had some concern before starting but the installer was so patient and easy to work with, there were no problems.
By JERRY A.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very knowledgeable technicians. Simple to switch over existing equipment.
By Tom
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Working with Alarm Relay was a great experience. It was easy, quick and painless. I would highly recommend for anyone who has an alarm system and wants to switch or to those newbies out there thinking about getting an alarm. I have had better service and monitoring from Alarm Relay in the last 3 months then I had with ADT for 15 years!
By BRIA V.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great for the price and service !!!!
By george R.
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Excellent Company. The Best Customer Service. They even called me to tell me one of my wireless sensors had a low battery signal!
By Walt
Response from Alarm Relay· Dec 18, 2018
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
