Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
119 reviews
Alarm New EnglandSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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Alarm New England (alarmnewengland.com) has 119 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
119 approved reviews, newest moderated first
Excellent experience from start to finish!
By Gabe
Response from Alarm New England· Nov 6, 2018
We are thrilled you experienced great customer service, Gabe! Thank you for choosing Alarm New England to protect your home.
Always on the job.
By Mary D.
Response from Alarm New England· Nov 6, 2018
We are thrilled you had a great experience, Mary! Thank you for choosing Alarm New England.
The team at Alarm New England was knowledgeable and honest during both the purchase and installation process. I have interacted with three people, each of whom was terrific.
By Larry K.
Response from Alarm New England· Nov 6, 2018
We are thrilled you experienced great customer service, Larry! Thank you for choosing Alarm New England to protect your home.
We have been Alarm New England customers for several years and we could not be happier with their service and attention. The system is terrific and they have installed some upgrades as we made changes to our home. They always contact us immediately if there is a power outage, false alarm or when a smoke detector sounds. Testing the system also is easy with them. Most importantly, they give us a tremendous sense of security.
By Ed H.
Response from Alarm New England· Nov 6, 2018
Thank you for sharing, Ed! We are thrilled you love your Alarm New England system and experienced great customer service. Thank you for choosing us to protect your home and family.
I made the mistake for you! Learn from my lesson. . .the big alarm company is not better! I found a way out of my contract and I ran! Alarm New England is a wonderful company! You are a valued customer and they care enough to listen to you the customer and step up to make you happy!
By April
Response from Alarm New England· Nov 6, 2018
Thank you for sharing, April! We love to hear about your experiences with Alarm New England. Thank you for choosing us to protect your home.
I have been using Alarm New England for over 10 years and never have had any issues. Their response time is excellent.
By Stephane P.
Response from Alarm New England· Nov 6, 2018
We are thrilled you've had a great experience with us, Stephane! Thank you for choosing Alarm New England to protect your home.
I chose Alarm New England based on their reputation and ratings. I have not been disappointed. I had never owned a security alarm before, but Alexandra answered all of my questions and walked me through what equipment I would need and gave me prices. The system was delivered, I called Alarm New England and Odane walked me through installation and activation. The system was easy to install and works great!! I like the fact that my home is being monitored locally and the people from Alarm New England could not be nicer.
By Mike
Response from Alarm New England· Nov 6, 2018
Thank you for sharing, Mike! We are thrilled you experienced great customer service. Thank you for choosing Alarm New England to protect your home.
Alarm New England has been a wonderful partner for us here at the Community Boating Center. A super knowledgeable staff who helped us implement a solution that was the best fit for our organization. Thank you Alarm New England!
By Andy
Response from Alarm New England· Nov 6, 2018
Thank you for sharing your experience, Andy! Thank you for working with us to protect the Community Boating Center.
