Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
571 reviews
Alan MedsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Alan Meds is on a mission to help individuals achieve their wellness goals through personalized care.As a technology-driven company, we connect you with a team of expert healthcare professionals dedicated to supporting your weight management journey. Our high-quality, state-licensed doctors specialize in weight management, offering personalized treatment at an affordable monthly price.With customized, comprehensive plans, we’re here to support your unique health journey, helping you look and feel your best. Backed by exceptional customer support, Alan Meds is with you every step of the way.
Alan Meds (alanmeds.com) has 571 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
571 approved reviews, newest moderated first
Everything so far has been good. Worked through process and medication was delivered accordingly.
By Tracy
Response from Alan Meds· Sep 30, 2024
We're glad to hear that everything has been going well and that your medication was delivered as expected. If there's anything else we can assist you with, feel free to reach out!
Awesome. Super easy and completely pleased with the service. Thank you for being amazing!!
By Anthony
Price I paid is much higher than Eli Lilly's new cost cut for the same medication. Why should I stay with your program at a higher cost? What discount will you offer me? I previously asked for a discount with a six month commitment but have not received a response.
By Trusandra
Response from Alan Meds· Sep 3, 2024
Hi Trusandra. We're sorry to hear about your concerns and value your feedback as we continually seek to improve our customers' experience. We recently launched several new pricing plan options, including a 6 month discount program, to give our customers more options. A member of our team has reached out to you to go over our new pricing options, we'd love to find a plan that works for you! We offer one monthly price for all doses with a discount on the first month. Our regular monthly includes your telehealth appointment, unlimited access to message with your doctor, compounded medication at any dosage (if prescribed), and access to a portal where you can manage your care plan and track progress. We understand that navigating payment options can be a hassle and we're committed to providing you with quality care that’s both effective and economical. Please don't hesitate to reach our team [email protected].
Outstanding Customer Service. I am impressed that they truly listen to their customers and take action. Anytime I've had a question or problem - their customer service calls me within a day or two. This kind of customer focus is rare it is noteworthy.
By Valerie C.
Fast response and effecient
By Reb
Response from Alan Meds· Aug 30, 2024
Thank you for your kind words! We're glad to hear that you appreciated our fast response and efficient service.
Fast and efficient deliveries.
By Kodi
Response from Alan Meds· Sep 30, 2024
Thank you for your feedback! We're happy to hear that you found our deliveries fast and efficient. If you need any further assistance, feel free to reach out!
Excellent service, delivery, and follow up. I could not be any happier.
By The H.
Response from Alan Meds· Aug 30, 2024
Thank you so much for your wonderful review. We're thrilled to hear that you had an excellent experience with our service, delivery, and follow-up. Please don't hesitate to reach our team [email protected].
My experience with Alan Meds has been fantastic! Every step of the process has been really easy. The compounded tirzipetide works as well if not better than the brand name Mounjaro, which I had to pay a fortune for.
By MWL
