Akool IncReviews of akool.com

this website took from my card money after i canceled my trial subscription in their website.when i noticed this fraud i wrote them directly and i m being ignored ever since.

Absolute scam! The cancle payment button is not working for the 3 Days Free Trail. I tried it multiple times, and it didnt work. They ended up charing 180 USD, and DONT do refunds. I explained my situation, and they dont give a damn. Im gonna issue it to my bank

They offered me a 3-day trial, and when I forgot to cancel, the trial automatically rolled over into an annual subscription and I was charged 200+ USD. Never seen such scummy behavior. Be very careful and read everything carefully, Akool is not a scam but they will try to fool you in any way they can. Edit: I had to submit a chargeback request through my bank which was ultimately successful, even though Akool tried to contest it as much as they could. This says enough about them. Now they are replying here offering me a refund, while never responding to my emails. I'm not changing my rating.

My subscription is not working I have paid 18 dollars 2 times (total 36 dollars) but it is not woking credits are showing but image to video not working. I have email to akool.com also attached invoice, but no reply. They are cheating to public.

I actually tried a lot of AI tools and then came across Akool. I tried it out extensively, including generating face swap videos, etc. The result was disastrously bad.

The video effect “character swap” did not work. Since 1 render costs 200 credit and you only get that amount on trial it kinda ends there when complete failure. Alert! They tried to steal my money! I activated 3 day’s trial and cancelled it after few hours. It was hard to cancel since their chatbot started discussing and offered a free month (which it didn’t give). Eventually I got it cancelled. Shortly after I got a call from my bank about shady behavior. Akool had tried to pull a years payment from my card without any approval of completed transaction from me. I only approved 1 month after the 3 day’s trial, but since cancelling before the 3 day’s trial they are not entitled to that either by any means. They tried to steal! Luckily my bank blocked my card in time. Now I have to wait for a new card from my bank because of them. I don’t suggest this shady company to anyone!

ATTENTION: BILLING AND COMPLIANCE DEPARTMENT I am issuing this Final Notice regarding my account associated. Despite my multiple attempts to cancel my trial via your dashboard and previous emails, your company has failed to process the cancellation or provide a response. This failure to provide a functional and accessible cancellation mechanism is a direct violation of the Restore Online Shoppers’ Confidence Act (ROSCA), 15 U.S.C. § 8403, which mandates that merchants provide a simple, effective way for consumers to stop recurring charges. Be advised of the following legal and financial positions: Revocation of Consent: My authorization for Akool AI to charge my payment method is explicitly revoked effective immediately. Any attempt to process a charge after the receipt of this notice will be classified as an unauthorized transaction under the Electronic Fund Transfer Act. Unfair & Deceptive Practices: Under Section 5 of the FTC Act, the practice of ignoring cancellation requests to trigger an automatic billing cycle is an unfair trade practice. I have documented your lack of responsiveness as evidence for a formal complaint to the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB). Chargeback Action: If a charge is initiated, I will immediately file a dispute with my financial institution. I will provide this correspondence, along with the timestamps of my previous unanswered requests, as proof that Akool AI has willfully ignored a timely cancellation request. I will also request that my bank block all future transaction attempts from your Merchant ID. I demand the following within the next 24 hours: Immediate cancellation of my subscription and trial. Written confirmation that no charges will be applied to my card. Deletion of my payment information from your servers. I am monitoring my account closely. Do not attempt to process this payment.

Worst ever.