Product didn't arrive. Zero customer service!
Ordered some Tongkat Ali 2 weeks ago. Never arrived. Sent 3 emails and still no response. Does this company exist or have they just got terrible customer service? Very disappointed!
By Seb W.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
158 reviews
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AKARALI™ is a premium authentic Tongkat Ali supplement that is backed by 26 human clinical trials and sold globally in more than 30 countries. Our products are sourced from single-origin handpicked Tongkat Ali root using proprietary MIT-formulated Physta® standardized hot water extract. Experience the world's finest Tongkat Ali supplements with centuries of tradition and decades of clinical trials.Gain more benefits from clinically tested Tongkat Ali supplements and go beyond.AKARALI is used by professional bodybuilders, sports amateurs and aging adults to revitalize testosterone, libido, mood, fertility, immune system and overall health.
AKARALI Tongkat Ali (akarali.com) has 158 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
158 approved reviews, newest moderated first
Ordered some Tongkat Ali 2 weeks ago. Never arrived. Sent 3 emails and still no response. Does this company exist or have they just got terrible customer service? Very disappointed!
By Seb W.
Ordered a few bottles of the Tongkat so far. Really good product, and noticed results in the gym especially with my energy levels. The customer service is also extremely good, they got back to me within minutes everytime I reached out to them. Would recommend this product and company to anybody.
By Idkfuxit
Great product. Great service Top tier company. Thankyou for the quality!
By Ilias B.
As someone who's waded through the murky waters of the supplement world, I can tell you that finding authentic Tongkat Ali felt like searching for a unicorn. So many companies make big claims, but when it came down to showing their work, where they source it, how they test for potency and purity, and critically, posting their Certification of Analysis, Akarali truly stood out. Their transparency on these fronts sold me, and I finally took the plunge. Now, for the nitty-gritty: The first two weeks? Honestly, I didn't feel much. After waking up, my usual "froggy" feeling was still there, and I wondered if I'd just bought another bottle of snake oil. Patience, apparently, is a virtue with this one. But then, after about a month of consistent use, things took a noticeable turn. I felt genuinely energized—not the jittery, crash-inducing energy of caffeine, but a sustained, clean energy. In fact, I found myself effortlessly skipping my morning coffee, which for a lifelong coffee addict is nothing short of miraculous. My workouts also transformed. I could push through sets almost surprisingly easily, feeling less fatigued and recovering quicker. It was like someone subtly turned up the dial on my internal engine. And then there's the libido. Let me be blunt: for those who take this product and find it works for them, you will have some cravings. My libido is, shall we say, quite full. If you catch my drift, prepare for an undeniable surge in desire. It's a powerful effect, and definitely something to be aware of! On a side note, when you order your Tongkat Ali product, the staff may not pick up your order, but thankfully, there's a chatbot at the bottom of the website to address this issue, and I was able to get my order to go through with no problems! Overall, I wholeheartedly recommend Akarali's Tongkat Ali for anyone seeking genuine improvements in sustained energy, workout performance, and a significant boost in their sex drive. It's not an overnight miracle, but stick with it; you might feel like a revitalized version of yourself. Wishing you all the best on your journey!
By That man T.
Alex was very helpful with information and shipping. I am placing my second order. The product gave me the energy needed especially that I work in Construction in West Africa. Thank you.
By Ricardo M.
Tried it on few races, the experience was pretty great. It gives me the boost and reduce my intake of energy gel too!
By Mumuzi
Good experience with the collaboration run. Hope AKARALI can organize again.
By ToHo S.
I can feel difference when I am not and am taking the product. It does provide some form of energy booster where I can sustain run longer with less exhaustion.
By Amirah N.