AIS InsuranceReviews of aisinsurance.com

Ms. Tatiana, was very helpful she explained everything to me where I had a clear understanding. She is very knowledgeable in her field she gave me an opportunity to find the best auto insurance rates for my car and my budget.

Malama Lemafa was very helpful, kind, and patient while we set up a new insurance policy for today. I am a California home owner in a Co-op, so it was very difficult for me to find an insurance provider. I had already been turned down by mutiple agencies just for living in California, even though we are not in a fire hazard zone; however, this policy is reasonable, and they have an "A" rating with BBB.

I just bought a home and need a home owner insurance. I was connected to Alfred Dalton and Cheryl Stanley for the quote. They both did an amazing job. They also reached out to my loan Processor so they can finalized the evidence of liability. I appreciate both so much for their efficiency and excellent customer service

Thank you Malama Lemafa for your assistance today. You were a patient, helpful, and a pleasure to work with.

Yvonne was very informative and explained everything in a helpful way. Very happy with the service I received today

I am writing this review to express my sincere gratitude for the outstanding customer service provided by Jennifer Troeller at Mercury Insurance. From start to finish, Jennifer demonstrated a level of professionalism, empathy, and efficiency that is incredibly rare to find these days. Insurance matters can often be stressful and confusing, but Jennifer completely took the burden off my shoulders. She listened patiently to all of my questions, thoroughly explained my options without any confusing jargon, and ensured I felt completely confident in every decision. Her response times were lightning-fast, and she went above and beyond to advocate for my needs and maximize my benefits. What stood out to me the most was her genuine warmth and kindness. She didn’t just treat me like a policy number; she treated me like a valued individual. It is clear that Jennifer takes immense pride in her work and truly cares about helping people. Mercury Insurance is incredibly lucky to have Jennifer Troeller representing them. If you ever have the pleasure of working with her, you can rest assured you are in the absolute best hands. Thank you, Jennifer, for your stellar service and for turning a stressful situation into a seamless, positive experience!

Thank you to Malama Lemafa, for making this a easy and quick process.

I was looking for a competitive rate on car insurance and not only found that, but also received excellent customer service from the representatives who assisted me. On my first call, I spoke with "Letty" Letitia, who was incredibly patient and kind. I had to call back later to complete the transaction, and my second interaction was with Sandra Vargas. She was equally pleasant and helped my boyfriend and me get signed up and insured in about 20 minutes. Because Letty had already created a record with my initial information, the entire process was seamless. I highly recommend working with AIS. Before this, I never would have thought to contact them, as I assumed they were just a "middle-man," but I actually received a lower rate through them than I did when getting an online quote directly from the insurance carrier.