AIS InsuranceReviews of aisinsurance.com

Calling AIS for my automobile insurance needs was a great experience. The agent I spoke with was friendly, knowledgeable, and understood my needs. I highly recommend AIS for quick, easy, and hassle free insurance coverage.

Despite having canceled my insurance policy, I was charged for the next billing period. It appears that the agency failed to communicate the cancellation to the insurance company in a timely manner.

I used AIS Insurance recently and found their services to be satisfactory. The policy options were clear, the staff was helpful, and the claims process was relatively smooth. However, the waiting time for customer support could use some improvement.

There customer support was amazing. Super knowledgable, willing to invest time to find the real answers, and a human with understanding -- not like most customer support people that act like robots!

Extremely rude,unhelpful and bordering intimidating about my intentions when I spoke with them about equine insurance, spoke to me as if I was trying to scam them and would not provide information I was looking for eg what documentation would they require with an application. If this is how they treat potential customers I can't imagine what they'd be like during an actual claim. Do not recommend.

I want to say this team is the best!!!I'm thankful Maria helped me upload my photos and documents.I am very happy 😊

When I called I was quoted $460 up front cost and $290 a month for my 4 vehicles for a 6 month policy. They were trying to auto apply 12,000 miles on all the vehicles when I do around 11000 on two and less than 500 a year on the other two so I had to get approved by underwriting which took 15 days. Once I was approved I called to set up the policy but was met with a $535 up front cost with a $320 a month bill. Somehow the quote was raised by $100's when the mileage was reduced drastically and they even claimed to have added an AAA and Sam's Club discount to the policy and it was still that much. These people are Scammers!

This insurance company has skyrocketed! I have Mercury auto Insurance thru these guys. STAY AWAY! They now charge you 25% of the premium every time your policy RENEWS. My first bill is more than doubled and then its even for the remainder of the policy. Tell me your going broke without telling me your going broke as a company. They also charge fees just for paying your bill! If you sign up to have them automatically take the bill out of your checking account, its a $4 fee. If by debit, its $6 fee. THIS ADDS UP! I've payed these clowns over $300 in fees for the year, JUST TO PAY MY BILL! The only way to avoid the fee is by PAYING THE POLICY IN FULL! Who does that!? This is CRIMINAL! I have all the discounts you can think of and can only imagine what my bill would be if I didn't have "good driver" on my policy. It's probably all BS and means nothing! The reps are also TRASH! Incompetent! This company is TRASH. I've never wished a company would go bankrupt. I can't wait for the fall of this company!