Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
413 reviews
AfternicSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Afternic, a GoDaddy brand, is the world’s premiere domain marketplace, listing more than 20 million premium domain names available for sale and receiving more than 75 million domain searches each month—more than any other domain marketplace.Whether you are a domain buyer or a domain seller, Afternic is the most trusted name in domains.
Afternic (afternic.com) has 413 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
413 approved reviews, newest moderated first
This job accepted for poor people and good brand
By Muhammad N.
Response from Afternic· Jan 23, 2024
Hello Muhammad, Thank you for your feedback and thank you for being a afternic.com customer. We look forward to helping out again in the future. My many thanks, -JM
I didn't get her name but she was in Romania and she couldn't have been any friendlier, more helpful or more competent than she was addressing all my needs.
By Thomas M.
Response from Afternic· Jan 23, 2024
Hello Thomas, Thank you for your feedback and we are pleased to hear that our Guide did such a great job. We appreciate you taking the time to share with us and thank you for being a afternic.com customer. My many thanks, -JM
Excellent service from a gentleman called Sam. I did my research and am pleased with my selection to list my domain with Afternic. RP
By RP
I bought a domain but I think it is a big scam. I paid 1500 $ and no one answered any email after payment before payment my emails answer for 15 minutes but now waiting for more than 20 days
By Shota T.
Response from Afternic· Dec 27, 2023
Hello Shota , Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM
Afternic telephone support people are smart and deeply knowledgeable. Really good and usually just a short wait. However, only available in standard business hours. 6 pm East Coast they're gone for the day. Don't be upset. They are spending their support budget on quality, not on spreading 24/7. The reality is if they hired more people to cover 24/7 they couldn't pay well and those new people would not know as much and they would have to bleed money away from daytime support so daytime attrition would be replaced with lower paid superficial knowledge people. SO: I REALLY PREFER AFTERNIC's present method of customer assistance, normal business hours. Finding time during your workday your call will be shorter due to shorter wait time and their person speaking US English and understanding you. Minor downside their url landing pages are only black and white, no colors, no cool designs.
By Roberts
I purchased a domain on Afternic on the 10th of October 2023 at a cost of $10K. Sadly I made a big mistake by making this payment by wire. It is now the 19th of December, I did not receive the domain and my money is still missing. I have been in touch with Afternic support on a regular basis but nobody tells me anything definite. Now considering taking legal action. This situation is totally unacceptable, it is during a time of economic hardship for many small businesses and on top of that comes just before Christmas. Refund received on the 5th of January.
By Hans
Response from Afternic· Dec 19, 2023
Hello Hans , Thank you for your feedback. I would like to better understand your experience and have sent you an email through Trustpilot requesting additional information. My thanks, JM
Very Informative and patient
By Marty G.
Polly is an absolutely phenomenal support manager! Her dedication and support are truly commendable. The company Afternic are lucky to have such an exceptional professional providing outstanding service. If there were more than 10+points to give, I'd gladly do so! Thank you, Polly, for your incredible service!
By Ahmed I.
