AffordablespacoversReviews of affordablespacovers.com

If you have not received your product or still waiting for a refund. Please contact the Florida State Attorney Generals Office so that this company can be further investigated. I ordered my tub cover August 21 of 2021 and still havent received anything. The only communication is on sided and that is from me to the store. They have never reached out once but have replied to my emails stating manu reasons why no product then why on no refund. Lets all work together to get our cases resolved! Thank you. Sue

Scam company - do not order. We paid for a spa cover ($410) in September of 2021. They immediately charged our credit card but never delivered. We cancelled the order in June 2022 after them pushing our order out and now they refuse to issue our refund. They keep saying they will refund next month but then they don't. We have complained the BBB and the Florida Attorney generals office.

It is a con company that should be shut down. Still waiting for my refund one year later. No cover and impossible to contact them. Google should not be showing them on top three searches. Refund was due in May, 2022 and we are now approaching September, 2022.

Affordable spas is a joke of a company, they shipped a ripped cover to me and tried to blame the carrier. The box was fully intact when recieved and when i opened it there were 2 rips up near the hinge of the cover. I tried to talk to someone at the company and just kept getting the run around i would never do buisness with this company again. I highly advise anyone thinking about ordering from them not to unless you like recieving damaged goods a company will not do anything about, spend your money somewhere else. Do the research i should have affordable spas has a horrible rating and have 19 claims right now!!! Withstanding

Do not order from them! I ordered a cover Monday, they didn't give a lead time, so I called Wednesday and they said 16-24 weeks. On Thursday, I told them to cancel the order but they said it will cost $150 after 24hrs even though there is no way any money was spent on the order, given the lead time. Seems many people are in the same boat with them. I filed a BBB complaint and will see what happens. Seems that even if they end up shipping it, there's a good chance of it being damaged with inadequate shipping protection.

SAD BUT TRUE - ALL THE REVIEWS ARE TRUE - THIS COMPANY IS GOING DOWN I bought a cover in 2011 and went back. I was satisfied and did not check their reviews as of late. Maybe a new owner ??? If you call them to check on your order, they try to bump you for expedited shipping 74.99. Then if you decide to cancel they want to charge you 150$. I called the credit card company. Too many disputes and they lose their ability to use VISA MC and AMEX. Call now and cancel the charge asap. Don't waste time with them.

** BUYER BEWARE** My story is same as others here ordered my cover in April of 2021, still getting runaround on delivery and same sad stories of backed up production. ** DO NOT ORDER from this company **SCAM ALERT **

Affordable Spa Covers is THE worst company to order from!! My husband ordered a hot tub cover in April of 2021. When he called Affordable Spa Covers in June 2021, he was told it would be delivered in November. In November 2021 when he asked for his money to be returned they said no. When I called on March 22, 2022 I was given a sad story that COVID 19 has caused reduced production of the spa covers and then a shortage of foam. We were informed it would be ready in June of 2022. My next call was June 28, 2022 and was told by Juliana it would be ready the beginning to the middle of Aug 2022!! We are clearly getting the run around!! I told Juliana if we don’t get it by August, I am reporting them to the Better Business Bureau. Very frustrating!!