Easy transactions
Easy transactions
By Sal
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
334 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Aeropay is America’s pay by bank network, making payments simpler and smarter for the digital economy.Our integrated products and national network turn bank linking, money movement, and risk prevention into a seamless and reliable part of any payment experience.Businesses of every size use Aeropay to lower payment costs, accelerate cashflow, and guarantee success—at scale.
Aeropay (aeropay.com) has 334 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
334 approved reviews, newest moderated first
Easy transactions
By Sal
Easy and convenient
By Tate S.
I have no idea who's bright idea was to use this company. Terrible terrible terrible. Make a new account and uses my number, accounts made but oh no numbers not valid. Try to make new account can't make account because you already have an existing account. Contact customer service was told I don't have an account and nothing thwy can do. It's their fault they cause an issue and then offer no help towards a solution terrible customer service terrible company. For this to be a middle finance company.... imbeciles the company whoever decided to use it in w.e stores it's in and who ever owns this company. They aren't even active anywhere so Goodluck speaking verbally to someone hiding behind computers to ignore and steal your money
By Philip E.
Response from Aeropay· May 15, 2024
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Waiting on a refund for a week. Ridiculously slow to take out money and refund money. Don't use. Rather pay ATM fees than wait over a week for purchase to properly clear my bank.
By Taryn
Response from Aeropay· May 6, 2024
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Prize Picks uses Aeropay and after I tried to upload money to PrizePicks it said my account was disabled. Next thing I know they’re saying PrizePicks told them that I was credited with money (although I wasn’t) they took the money from my account anyway MONTHS later. I stopped using PrizePicks months ago and I would NEVER use Aeropay for anything in the future.
By Avian
Response from Aeropay· Apr 16, 2024
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Have been trying to make a payment for something and it keeps saying insufficient funds and I clearly have more than enough money in my account for the payment, can’t get in touch with anyone this place sucks
By Stacy R.
Response from Aeropay· Apr 16, 2024
Hi there, we sincerely apologize for the inconvenience. Thank you for sharing your feedback with our team. We have escalated this review and your information to our support teams for immediate triage. In the interim, please contact [email protected] and our team will be on standby to support. We appreciate your business.
Being able to make payments online with their services, make it so easy, I highly recommend
By Krystle M.
Easy to make purchase in your favorite stores
By Jaime C.