Adams Moving and StorageReviews of adamsmovingandstorage.com

This was one of the worst experiences of my life. They promised a four man crew and brought two people that did not speak any English, so it was impossible to communicate with them throughout the entire move. My expensive furniture showed up completely damaged, they ended up putting a hole through my living room wall, and after they quoted me, it turned out to be almost double what they told me it was going to be and refused to unload the truck until I Zelled them the money. Once they were already in my home and had all the stuff packed up is when they did the bait and switch on me and had me pay double and there was really nothing I could do at that point. It is very clear that this company outsources the job to whoever is the lowest bidder and they pocket the difference and will not respond to any more questions you have after you sign the estimate quote. One of the happiest days with my family moving into our new home quickly turned into one of the most frustrating days.

STAY FAR AWAY FROM ADAMS MOVING AND STORAGE. This was one of the worst experiences I have ever had with a company. The final price was substantially higher than the original quote. Dispatch lied to me multiple times and even tried to misrepresent things by saying, “As we discussed,” when those conversations never happened. I was told a four-person crew would handle my move. Instead, only two people showed up—a father and his son. They constantly complained about having to disassemble my exercise equipment, even though dispatch had already confirmed that it would not be a problem. The movers appeared lazy and careless with my property. They did not properly protect my furniture with plastic wrap. They used dirty moving blankets, dragged them through the road and grass, and then placed them against my belongings. They used a dolly inside my new home without asking permission and dragged items instead of handling them carefully. My belongings and home were damaged during what should have been a basic household move. I have submitted a claim for four damaged items totaling more than $3,000. From the misleading quote and dishonest communication to the understaffed crew and careless treatment of my property, the entire experience was unacceptable. Based on my personal experience, I strongly recommend staying far away from Adams Moving and Storage.

Beware….Beware….Beware!!!! Do not use this company Adam’s Moving & Storage. I hired them in April to complete a 35 mile move. At some point during the move I had spoken to various people Lorenzo, Natalia, Edgar and one or two other people. These people tried to extort me for an extra $600 after my 4 bedroom home was supposed to be delivered to my new address. They threatened to return my items to some warehouse and did not unpack my things until I got law enforcement on the phone. During the delivery, they deliberately damaged 4 pieces of my furniture and when I filed a claim for damages, which took months, they tried to offer me $42.00 for $950 worth of damages. Good thing for me, I recorded voice notes of this extortion and will now be filing a case in court. Save yourself the hassle and agony. Do Not Hire Adam’s Moving & Storage. You’re welcome.

excellent in every way carpet cleaned - beautiful second time using and very satisfied

Adam’s Moving & Storage is the WORST company! RUN AWAY FROM THIS MOVER. The promise everything but deliver the absolute worst customer service. The delivery of my furniture / items was hell in relation to destroyed TV’s (2) 65” & 55” Samsung’s, that they actually packed. Broken High end Recliner, tape damage to leather furniture, broken and severely scratched teak dining table. Numerous China / glassware containers crushed and countless broken items. There’s so much more that they damaged. RUN, RUN, RUN AWAY. Don’t listen to their salesmen talking garbage!!

This company quoted me a moving cost based on what they said was square footage after doing two reviews of the move goods via Zoom. When the movers showed up, they quoted a rate that was double the quoted price on the day of the move. When I refused to sign the revised estimate, they abruptly left leaving me in a bad situation the day before closing on the sale of my property.

I'm not moving, but somehow they got my phone number. They spam my phone with texts every few days, starting May 12.

We requested three quotes for our move to compare pricing and professionalism, ultimately choosing Adams Moving and Storage. After an initial virtual walkthrough, we were quoted approximately $5,200. Two days before the move, after we had already personally moved several items (backyard and garage) ourselves, they performed a "final" virtual walkthrough. Despite having less overall inventory to move (other than a few boxes and duffels), the price inexplicably jumped by $1,200. Because this happened 24 hours before our move date, we were backed into a corner and had no choice but to proceed. They changed the price without ever setting foot in our home. The move team arrived at 11am to move a five-bedroom house an hour and a half away. I expressed my frustration to the lead, Mike, until I realized that he was not the same person that pulled the bait and switch pricing. The moving crew was okay. There was definitely on member that was more conscientious than the others. My wife had labeled the rooms at the new house and let them know where items were to go, which was agreed upon ahead of time. As the night went on, they put items wherever they wanted, generally downstairs. There was no attention to any markings on the boxes. So far we’ve had a broken oscillating fan, a teacup given to our daughter from her grandmother that has passed away as well as a handful of small items. There were loose items that they just crammed into a couple of large boxes that ended up getting bent/damaged. I strongly advise avoiding this company.