Great customer service
I was signed up for a subscription that I apparently missed, but customer service was exceptional and handled the situation quickly and efficiently. I’m very satisfied.
By Sue M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Actora is listed under Personal Care.
Actora (actora.shop) has 177 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
177 approved reviews, newest moderated first
I was signed up for a subscription that I apparently missed, but customer service was exceptional and handled the situation quickly and efficiently. I’m very satisfied.
By Sue M.
I am more than happy with your product. Also they are very helpful. It has helped my Thyroid a lot
By Clarisse C.
It said when I bought the actora product I could get a refund if not happy we were not happy the address to send it back was not easy to do and the refund was any 50%
By Graham S.
Response from Actora· Oct 11, 2026
Hi Graham, I'm sorry the return was a struggle and the refund came back short of what you expected. Every order has a 60-day money-back guarantee, and returns are arranged by email with the team. I'd like them to go back over yours, so please write to [email protected] with your order number.
Tried the product but did not work for me. Customer service was very prompt and completed my refund right away.
By Erin
I have yet to receive my drops but am very excited to try them, I’ve been on levothyroxine and /or synthroid since 1997 and just recently started to notice gaining weight back 8 lbs in 3 months! 2 pm crash, brain fog, little to no energy , and just not feeling “good” not I’ll just not feeling “good” so I am looking forward to trying this. Also I accidentally ordered something else from them and immediately noticed my error, after being charged , I contacted them right away and the customer service is absolutely THE BEST! I emailed them maybe can hour ago at most and they already messsged back and refunded the money!! Now that is amazing . Thank you I appreciate you. Great experience dealing with you and your customer service!! Outstanding !!
By Jeanne T.
They were diligent and courteous when trying to help me with a misunderstanding regarding services. Much appreciated.
By Jane H.
The customer service is great. My shipment ever shipped. I contacted customer service and they were able to give me a full refund for my inconvenience and they were super nice.
By Shaelynne F.
Would highly recommend this the customer support person I dealt with was amazing he went above and beyond!
By Clare S.