Very responsive…
Lance was very quick and responsive to my email. He offered me a workable solution and I really appreciate that. Thank you!
By Deann M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Actora is listed under Personal Care.
Actora (actora.shop) has 177 customer reviews on The Fair Hearing, with an average rating of 3.1 out of 5.
177 approved reviews, newest moderated first
Lance was very quick and responsive to my email. He offered me a workable solution and I really appreciate that. Thank you!
By Deann M.
I would like to thank this company for the amazing service that they provide.
By Louise
My experience so far has been excellent. I haven't received the product yet but Lance answered my delivery question quickly and efficiently.
By Sherree K.
I had a few issues but Nina and the team were brilliant in sorting me out and as far as it seems the drops are working which is a great help .
By Mrs Lymm L.
My mom says she feels better using the product. I had a billing issue within an hour of my contracting customer service, we able to resolve my problem extremely fast and easy.
By Matthew A.
Same subscription problem. It is theft as far as I amcon earned. They have just taken slither £19.98 out of my account. I am a pensioner and struggling. I never asked for monthly subscription I have got my bank to block them but the recent payment has to be refunded by them. I cannot find a phone number or website. How do you get your money back?
By Theresa G.
Response from Actora· Oct 11, 2026
Hey Theresa, I'm sorry this caught you out, and it's quick to put right. Monthly refills come with the extra 25% off option on the product page, shown next to one-time purchase and again at checkout, and they can be switched off at any time. To stop yours and have the payment looked at, ring us on +44 118 242 9838 or email [email protected] from the address you ordered with. Either way a person picks it up, and every order carries a 60-day money-back guarantee.
Great customer service!
By Michelle
Nino Y gave me great customer service answering my questions. I will be ordering product on pay day. Thank you Nino I look forward to feeling better.
By Kelli A.