Always responsive and the gear is just…
Always responsive and the gear is just top notch
By David M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
436 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Acratech manufactures ball heads and other fine photography accessories in Southern California. We blended our passion for outdoor photography with our experience in manufacturing design to produce products that are strong, lightweight and versatile. Our products are engineered for nature, landscape, travel and wildlife photography. Wander farther, explore longer and create more!
Acratech (acratech.net) has 436 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
436 approved reviews, newest moderated first
Always responsive and the gear is just top notch
By David M.
Good communication on the website mail function. Fast delivery.
By Arne
Quick to order, quick to ship, and quickly received.
By Jay
I had been looking for a Leica M-M6 Custom Plate to fit my Leica MA, and Acratech had the item in stock. I ordered it, and it arrived at my residence within the week. It fits nicely on my Leica MA, and now I can use it with my tripod and ball head, which is compatible with the Arca-Swiss type release clamp.
By Thomas
Great quality, I have purchased many of their products and have never been disappointed. Top quality and craftsmanship.
By James W.
I ordered the wrong item. They replaced it with the correct one. I would contact them, before I purchase and item online to make sure I had the right item. Otherwise great service.
By RC
I use Acratech gear because of its high quality, ruggedness, and that it's a family business making this stuff in the USA. The GPX ball head, lever lock, camera and lens plates provide an adaptable and solid platform for my photography. Thanks to Scott and Patty!
By Keylor E.
Great product, great service. Everything was great. Would do it again in a heartbeat.
By Mary