Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
290 reviews
ACEMAGICSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
In 2013, a group of tech enthusiasts were inspired by the "Magician Impossible" series. They set out to create a brand that would deliver computing solutions that were not only powerful but also fun and accessible. Today, Acemagician is leading the way in miniaturizing personal electronic devices, making technology more convenient, portable, and accessible. Our brand slogan, "Mini Space, Big World," reflects our mission to bring the magic of technology to the world of personal consumer microelectronics.We are passionate about empowering individuals and businesses with cutting-edge technology that helps them achieve more and reach their full potential with our personal consumer microelectronics.We provide powerful mini PCs that empower individuals and businesses to unleash maximum computing power in a compact form factor, enabling them to work and create from anywhere. We are committed to sustainability and strive to offer portable computing solutions that reduce environmental impact while providing cutting-edge technology. Through our innovation and dedication to efficient computing, we aim to enable people to achieve more with limited space and resources.
ACEMAGIC (acemagicians.com) has 290 customer reviews on The Fair Hearing, with an average rating of 2.7 out of 5.
290 approved reviews, newest moderated first
Really appreciate that ACEMAGIC runs these giveaways for their community. The entry steps were very clear and easy to follow. It’s great to see a tech company that actually engages with their followers like this. Excited to see the winner announcement!
By Asmit C.
M1Pro (Highend-Mini-PC) bei Acemagic zum Schnäppchenpreis bestellt. Schnelle Lieferung. Gerät ist sehr schick, äußerlich hochwertig verarbeitet und super schnell, wie erwartet. Die Lüfter sind (für meinen Geschmack) etwas zu laut. Lüftersteuerung und Bios abgeriegelt und eine Einflussnahme auf die Geräuschkulisse ist nicht möglich. Daher Rücksendung beantragt. Das übliche Vorgehen bei Acemagic mit Bildern von Gerät und Verpackung vorab per email zugesendet, Gerät an das deutsche Zentrallager für Rückgaben geschickt und erstmal nichts mehr gehört. Auf Nachfrage (nach einigen Tagen Wartezeit) kam dann aber die Rücküberweisung. Fazit: Ungewöhnliche Abwicklung. Es handelt sich nicht um ein deutsches / europäisches Unternehmen. Am Ende war aber alles seriös und die Rückgabe inkl. Geld-Rücküberweisung hat einwandfrei funktioniert.
By Philipp
I have been using the ACEMAGIC W1 for several months and I am very satisfied with its performance. The Ryzen 7 processor handles multitasking smoothly, and the system remains fast and responsive even with multiple applications running at the same time. The compact design saves a lot of desk space while still offering excellent connectivity and support for multiple displays. The build quality feels solid, setup was easy, and the device runs quietly. Overall, the ACEMAGIC W1 offers great value for the price and is an excellent choice for both productivity and everyday use. Highly recommended!
By Evgeniy P.
I like their social media so much. they always have a giveaway. and I also like their mini pc for gaming. they are so cute but with monster specs and cool designs
By Edsel A.
ACEMAGIC mini PCs are often praised by users for being compact, quiet, easy to set up, and offering good value for everyday computing tasks. However, customer experiences are mixed, with some users also reporting concerns about long-term reliability and support.
By Heng Wilson Luis R.
I like the idea behind Acemagic mini PCs because they solve a very real problem: most people do not need a huge desktop tower for everyday work, browsing, media, office tasks and a clean home setup. What caught my attention is the balance between size, specifications and practicality. A compact PC with enough RAM and storage can be useful as a main home computer, a second workstation, a media PC or even a small remote-work machine. I would like to see more detailed real-world performance tests, noise levels and long-term reliability information, because those details matter more than marketing numbers. But overall, the concept is strong: small footprint, clean setup and enough power for normal daily use.
By Juan C.
I've been really impressed with my ACEMAGIC PC. Despite its compact size, it delivers smooth performance for everyday tasks, productivity, web browsing, media consumption, and even light gaming. The setup process was quick and hassle-free, and the system runs quietly while maintaining good temperatures. The sleek design fits perfectly on a desk without taking up much space, making it a great choice for home offices, students, and anyone looking for a reliable mini PC. Overall, ACEMAGIC offers excellent value with a strong balance of performance, convenience, and affordability.
By Bhebhe E.
I bought an Acemagic S3A. Overall performance is as expected, no complaint. But the driver support is a catastrophe. The driver package you can download does not include all drivers for my mini pc. I had to install another programm to find out what driver was missing. No real help of the company. Then i asked for a spare part, a new sideplate, only answer was that they dont sell spare parts.
By Mikey P.
Response from ACEMAGIC· Jun 8, 2026
Dear Customer, We sincerely apologize for the unpleasant experience you have had while using the AceMagic S3A mini PC. We are truly sorry that the official driver package did not contain all the required drivers, forcing you to use third-party software to locate the missing ones. We also regret that we are currently unable to sell individual spare parts, so we cannot provide the replacement side plate you requested. We fully understand your dissatisfaction with these after-sales issues. To follow up on your concerns and offer proper assistance, we have sent you a private request via this platform. Please kindly provide your full name, email address, phone number and relevant order details in the request. Upon receiving your information, our technical team will discuss viable solutions with you regarding the side plate issue. We will take your feedback seriously and keep optimizing our driver resources and spare part services. We apologize again for all the inconvenience caused. Best regards, The AceMagic Team
