Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
88 reviews
Access WirelessSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Access Wireless is one of the top telecommunication service providers offering FREE DATA + TALK + TEXT to eligible consumers that qualify through the government-funded Lifeline program. Lifeline is operated by the Federal Communications Commission (FCC). Eligibility is determined by the National Verifier and National Lifeline Accountability Database, administered by the Universal Service Administrative Company (USAC). Qualification through Income, Tribal Head Start, Food Distribution Program on Indian Reservation (FDPIR), Medicaid, Supplemental Nutrition Assistance Program (SNAP/Food Stamps), Supplemental Security Income (SSI), Bureau of Indian Affairs (BIA) General Assistance, Tribally-Administered Temporary Assistance for Needy Families (TANF), Veterans Pension and Survivors Benefit Programs. Access Wireless network services are provided on the Nationwide LTE/4G/5G Network. Apply now at: https://www.accesswireless.com/
Access Wireless (accesswireless.com) has 88 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
Showing 7 reviews with 4 stars · Clear filters
Applying for this was pretty straightforward, installation of the Sim was easy, and the service is good.
By customer
Response from Access Wireless· Aug 8, 2026
Thank you for sharing your experience! We’re glad to hear the application process was straightforward, SIM setup was easy, and you’re enjoying the service. We appreciate you choosing Access Wireless! 💚
Affordability
By customer
Response from Access Wireless· Jul 6, 2026
Thank you for your review! We're glad you appreciate the affordability of our service. Our goal is to provide reliable wireless service at a great value, and we're happy to have you as part of the Access Wireless family. Thank you for choosing Access Wireless! Access Wireless Team
customer service was very knowledgeable and answered all my questions.
By Jeanie
Response from Access Wireless· Jun 2, 2026
Thank you for your feedback! We're glad to hear our customer service team was knowledgeable and able to answer all of your questions. We appreciate your support and are always here if you need assistance in the future! Access Wireless Team
Good and works mainly for calling internet isn’t too much
By customer
Response from Access Wireless· Mar 23, 2026
Thank you for your feedback! We’re glad to hear the service works well for your calling needs. We understand that data usage may feel limited at times, and we’re always working to improve the experience. If you find you need more data, you may want to explore our available plan options for additional usage. Feel free to visit https://www.accesswireless.com/faq-support/ or reach out to our support team—we’re here to help!
if I have a problem or issue with my phone, my questions are answered and problems are solved, in a timely manor
By YVONNE L.
Response from Access Wireless· Mar 31, 2025
Dear Yvonne, Thank you for your feedback! We're happy to hear that our team has been able to assist you promptly and resolve any issues you’ve encountered. Providing excellent customer service is our top priority, and we appreciate you taking the time to share your experience. If you ever need further assistance, don’t hesitate to reach out! Access Wireless Team
To many random spam text and phone dies super fast but happy with it other then that
By PEGGY K.
Response from Access Wireless· Mar 17, 2025
Dear Peggy, We appreciate you taking the time to share your experience with us! We're glad to hear that you're happy with our service overall, but we understand that spam texts and battery life concerns can be frustrating. To help with spam messages, we recommend enabling spam filtering in your phone’s settings or using a call/text blocking app. If you need assistance with this, our team is happy to help! As for battery life, factors like apps running in the background or network settings can impact it—feel free to reach out for tips on optimizing your device. Thank you for being a valued customer! Let us know if there's anything else we can do to improve your experience. Best regards, Access Wireless Team
Gets the job done. They certainly don't have the best plans, but they get the job done. I realize the people who come here are just those who had bad experiences. I mean some other providers offer more but I was with those providers and with some I lost my number and plan for no reason randomly. It's been a different story with Access Wireless. Still with them till the end. I certainly trust them more than some of the other lifeline providers. I've been using them with more than a year, solid coverage. It's great.
By Ash
