Customer service
Customer service. I was impatient and sent an email complaining. Jesus responded to my email immediately with options and a follow up email. I see that the product shipped today. You guys rock. Thank you.
By michael K.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
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Abstrax Hops provides the most advanced research, products, and services that push the limits of flavor innovation. Its wide range of solutions encapsulates the authentic varietal specific Hop Flavors, Dank Flavors, and next generation of advanced hop products including natural hop aroma extracts. Abstrax offers the utmost in safety, quality and regulatory adherence, ensuring seamless integration into product lines. Delve deeper at AbstraxHops.com.https://www.AbstraxHops.com
Abstrax Hops (abstraxhops.com) has 97 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
97 approved reviews, newest moderated first
Customer service. I was impatient and sent an email complaining. Jesus responded to my email immediately with options and a follow up email. I see that the product shipped today. You guys rock. Thank you.
By michael K.
Fast response from support team. Yet to use the product but I will reach back out to with results.
By David G.
Great product!
By Joseph T.
Response from Abstrax Hops· Sep 25, 2026
No, YOU'RE great.
enjoy the wide variety of things to try
By Geoff G.
Response from Abstrax Hops· Sep 25, 2026
And we enjoy Crooked Culture! Keep up the great work guys
How long does it take to put a couple 4oz bottles in a package and post it? 10 business days is a joke.
By CC
Response from Abstrax Hops· Sep 13, 2026
We're currently moving into a new 60,000 sq ft manufacturing facility. It's going to be great in the long run, but it's making things a bit difficult this week. Sorry about that.
Super timely deliver of a fantastic product!!
By Trevor D.
Response from Abstrax Hops· Sep 11, 2026
Hell yeah, enjoy!
Best extracts in the game
By Trevor S.
Response from Abstrax Hops· Aug 25, 2026
We absolutely love Reformation. You guys are amazing.
Always love the product, but shipped 12 business days after the order was placed. We paid and got order confirmation July 23rd. Didn’t get shipping notification until today. 8/11 Hopefully we’ll get the product tomorrow. Really needed it sooner.
By Jen J.
Response from Abstrax Hops· Aug 12, 2026
Hey you're right, that's no good. Our customer service team will be reaching out to you asap.