Outstanding Service
A Briggs kept me informed at all times on the progress of my application and delivered when they said they would.
By Gregory
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
339 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an Expedited Passport or Visa? A Briggs Passport and Visa service is fast, quick, and reliable - contact your local A Briggs office
A Briggs (abriggs.com) has 339 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
339 approved reviews, newest moderated first
A Briggs kept me informed at all times on the progress of my application and delivered when they said they would.
By Gregory
I have used Abiggs twice now and have found the staff to be friendly and professional. I would use them again if I had need of their services.
By Tara Jane C.
I began with another visa company who just said they couldn't get me a.visa in time for a class I wanted to attend. I called Abriggs and was promised a visa in time. they were so sweet and calming to work with, my flight was on a Sunday and the visa arrived on the Thursday before. I highly recommend them.
By Priscilla
no worries about anything . they keep you informed through out the ordeal
By Todd
ABriggs gave me needed assistance at every level of visa application
By Miranda
A Briggs has great customer service- someone that picks up the phone and gives the right and helpful information. They have always done well by me, including getting a passport for a family member on a quick (48 hr) full turnaround that saved the day. Good service for visas etc. Sticking with them for sure.
By PETER
Russian visas are complex and expensive but the guidance was clear and deadlines were met. What more could you ask for?
By LINDA/PETE
I used the Abriggs service to renew my passport and was very satisfied. Everyone was polite and I could get them on the phone quickly. I would recommend the service without hesitation and use it again personally. The only issue that could be improved is the variability of the people I spoke with - some very knowledgeable and some less so. I had to call back twice to confirm two questions and got the answer when i found someone who knew what they were doing.
By Joel