A BriggsReviews of abriggs.com

If I could give this company a zero I would. They are dishonest about timelines and when you call the employees are dishonest. In addition, they tell you they are checking into things but you never hear back for them, DO NOT USE A BRIGGS

I had good experience using Abriggs before they were bought out by CIBT. The service was great then. Now, the service is all time worst. I submitted my China Visa application almost 1.5 months. I was rejected due to how they filled out my application. Also, I got no advice from them. The consultant even complained that I was too aggressive for follow up with her. My advice is NEVER use this agency for China Visa. They are just clueless and horrible. Go with a Chinatown Agency. They can do 100 times better.

This company was recommended to do a legalization of foreign documents. I did the online form and paid the initial fee because nobody will talk to you unless you do. I was told someone would contact me within 24 hours. It’s been over a week. I have called and emailed numerous times. Not a single response from this company. I have wasted more than a week of my time when I need this document urgently. Terrible, terrible , terrible customer service.

Went to my son's gym (Laf*tne**) on a promotion. They asked for and held my drivers license. When I left they couldn't find it. I had travel booked. I called A. Briggs in LA and they expedited a passport. I had a courier deliver it to my door in 4 days--the Sunday night before my important trip. You can trust A. Briggs.

Same as others users. This company will take large amounts of money and provide no service. A "rush" took $640 and 4 weeks (they lost paperwork).

I travel the world for business and have utilized A.Briggs for years. A. Briggs was quick, efficient, cost effective and most important honest. CIBT has ruined A. Briggs. What does CIBT stand for, Costly, Incompetent, Broken, Terrible! I spent an 30 mins with a lovely lady named Carla and she informed me that total costs for my colleague's Chinese Visa would be about $200...I was happy to pay. The final bill was $655.26! I was shocked and called the company, it took 30 minutes to argue the over charges and I received a $219.00. and still have to pay more than double the original quote. Never again will I use CIBT.

I was needing a visa, so I hired A Briggs to do a 3-week passport. It took 1 month and 5 days. My granddaughter filed for a passport at our county office after I did and received it in less than 4 weeks. She paid $80 total, and I paid A Briggs $476 plus I had to send a signed document to them and paid $30+. So I wasted over $400 and it took a week longer. I recommend that you never use this service.

I used A. Briggs for years and had good experiences with them. Then they got purchased by CIBT and they are now dreadful. Tons of hidden fees, poor customer communications, and deep incompetence. I am about to cancel a major business trip because their expediter obtained a tourist visa instead of a business visa and they cannot get me my passport back in time. I need to find someone new as they've gone massively downhill.