very good service
Our case worker Lucas Harvey was honest, up front and very professional. He got the job done.
By satisfied C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
339 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need an Expedited Passport or Visa? A Briggs Passport and Visa service is fast, quick, and reliable - contact your local A Briggs office
A Briggs (abriggs.com) has 339 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
339 approved reviews, newest moderated first
Our case worker Lucas Harvey was honest, up front and very professional. He got the job done.
By satisfied C.
I was so happy with the service! Quick, easy and they answered all my many questions online with no issues.
By Pooja
I've used Abriggs for expediting my initial passport, emergency replacement, and duplicate passport. They were extremely quick and responsiv. I'll recommend to anyone.
By Jerard
Most of the time when I call with questions, I receive helpful answers and I really appreciate that. We are usually on a tight timeline to get the Passport and or Visa and it Briggs has helped to expedite that. Thank you. I appreciate your services.
By Shirley M.
Tim is a very nasty person He should not be working there he gives your company a very bad impression If I wasn't a calm person, me and him would be in a big fight he doesn't know how to act with customers any gives bad information without looking at the paper. Things get done but not in a happy way
By Michelle
Have been using Briggs for some time now. As a pilot we travel the world and always get great service however, we visit China 4 or 5 times a year and ask for multiple entry's and always get 2 entrys for a sixth month period. More pressure needs to be applied to the embassy's (San Francisco ) so that aircrews can get there job done and not worry about whether they have a valid visa or not.
By Patrick
It was easy and hassle free. Did everything from home…other than dropping off at FEDEX location.
By THOMAS
Always reliable and timely
By JayW