Good visa service, very bad shipping experience
I was pleased that I got my visa, but it took five days for me to get the supposedly overnighted Fed Ex package, a service I had paid for. I was told on Monday that it would arrive by Tuesday, and it didn't arrive until Friday. When I called, I was told it was a "problem with the shipper." I feel that I should have been refunded the Fed Ex return fee, and that Briggs should keep a closer eye on the shipping process.
By Deborah



