ABCmouse.comReviews of abcmouse.com

Response from ABCmouse.com· Nov 28, 2025

Thanks for bringing this to our attention, Anesha. We understand how important it is to feel confident in the cancellation process. We've located your support ticket and see that a representative was able to provide clarification and resolve your concerns. If you have any follow-up questions or need anything else, please reply to the confirmation email we sent — we're always happy to help.

Response from ABCmouse.com· Nov 19, 2025

Ingrid, thanks for bringing this to our attention. We understand how important it is to feel confident about billing and cancellation, and our Customer Care team is here to help. We received your recent inquiry and followed up by email requesting a bit more information so we can assist. You can respond directly to the message you received so we can assist further, or call us at (800) 633-3331, Monday–Friday, 6 a.m.–6 p.m. PT. We’re ready to help resolve this with you.

Response from ABCmouse.com· Nov 5, 2025

Hi Kathleen, we’re disappointed to hear about your experience. Our goal is to support families with a high-quality learning experience, and we’d like the opportunity to review your account and help resolve this. While our phone service was briefly affected, our chat and email support remained available — and full service has now been restored. Our Customer Care team is available and ready to assist. Please connect with us via chat at ABCmouse.com/contact-us or call (800) 633-3331, Monday–Friday, 6 a.m.–6 p.m. PT.

Response from ABCmouse.com· Oct 15, 2025

Hi Shamen — Per the conversation with our Customer Care team and follow-up by email, we’re glad we were able to resolve this issue and get everything squared away for you. If you have any additional questions or need further support, please don’t hesitate to reach back out — we’re always here to help.

Response from ABCmouse.com· Oct 14, 2025

Thanks for sharing your feedback. Our goal with advertising is to help more families discover ABCmouse and the benefits of early learning at home. We know every family’s learning journey looks a little different, but many parents find great value in the program once they give it a try. If you ever have questions or would like more information, our Customer Care team is available via chat at ABCmouse.com/contact-us, or by phone at (800) 633-3331, Monday–Friday, 6 a.m.– 6 p.m. PT.

Response from ABCmouse.com· Sep 22, 2025

Thanks for reaching out, Cathy. We know how frustrating it is to be locked out of your account. Our Customer Care team is ready to help you quickly regain access and make sure everything’s running smoothly. Please reach us by chat at Support.ABCmouse.com, or by phone at (800) 633-3331. We're available Monday–Friday, 6 a.m.–6 p.m. PT.

Response from ABCmouse.com· Sep 17, 2025

Thank you for bringing this to our attention, Kathryn. We understand how upsetting it is to see a charge you weren’t expecting, and our Customer Care team can take a closer look and assist you. Please contact us by phone at 1-800-633-3331, or connect with a live representative via chat at abcmouse.com/contact-us. Support is available Monday through Friday, 6am to 6pm PT. We’re here to help.

Response from ABCmouse.com· Sep 2, 2025

Hi Cristina, we appreciate you sharing your experience. If you have questions about a recent charge or need help reviewing your account, our Customer Care team would be happy to assist. Please contact us by phone at 1-800-633-3331, or connect with a live representative via chat at abcmouse.com/contact-us. Support is available Monday through Friday, 6am to 6pm PT. We’re here to help.