Customer Service
ABC has such an easy process to reorder products. Customer service is always topnotch!
By Timothy
Response from ABC Medical· Feb 17, 2025
Thank you, Timothy, for taking time to leave your review and for the 5-star rating!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,968 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
ABC has such an easy process to reorder products. Customer service is always topnotch!
By Timothy
Response from ABC Medical· Feb 17, 2025
Thank you, Timothy, for taking time to leave your review and for the 5-star rating!
My order arrived sooner than when I was told it would arrive.
By Colletta
Response from ABC Medical· Feb 17, 2025
Thank you, Colletta, for your comment and your 5-star review!
I am still waitin̈g for my other noŵ
By Edward
Response from ABC Medical· Feb 17, 2025
Dear Edward, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear you are still waiting on your order. We take all reviews very seriously and will be sharing this with our team to improve our process.
I have always had great person to talk to when I call to get my catheter’s. They are usually here within 2 day’s. Thank you.
By HELEN
Response from ABC Medical· Feb 17, 2025
Dear Helen, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
I had so many phone calls with you to try and get my order straight. It took MUSC hospital to fix it. Not you. And your rep, whom I never heard from, is uncaring since that person knew about my issues. I got my order, but you have abominable customer service.
By Mottie
Response from ABC Medical· Feb 17, 2025
Dear Mottie, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your experience with our customer service team. We take all reviews very seriously and will be sharing this with our team to improve our support.
Knowledgeable customer service people and quick service receiving my necessary medical products.
By Neil
Response from ABC Medical· Feb 17, 2025
Thank you, Neil, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
very helpful!
By Jane M.
Response from ABC Medical· Feb 17, 2025
Thank you, Jane, for your comments and your 5-star review!
Pretty easy to renew my 90-day medical requirements. At my age that is a important.
By Timothy
Response from ABC Medical· Feb 17, 2025
Timothy, thank you so much for your feedback and your 5-star rating!