Customer service is courteous and right…
Customer service is courteous and right to the point.
By Delores
Response from ABC Medical· Feb 19, 2025
Dear Delores, thank you for your comments and for giving ABC Medical a 4-star rating!
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
2,968 reviews
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A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Customer service is courteous and right to the point.
By Delores
Response from ABC Medical· Feb 19, 2025
Dear Delores, thank you for your comments and for giving ABC Medical a 4-star rating!
ABC Medical is always on top of things. I appreciate the fact that they are in contact well before the next order is due. My supplies are always delivered right before they are needed. Everyone I have dealt with has been very helpful and very pleasant. Great company!
By RoseMary W.
Response from ABC Medical· Feb 19, 2025
Dear RoseMary, thank you for your comments, and for your 5-star rating. We are grateful for the opportunity to serve you!
Your re-order system is very efficient with the telephone contact and a chance to re-order the supplies. The catheters are of excellent quality, and the customer service is great!
By Jim
Response from ABC Medical· Feb 19, 2025
Thank you, Jim, for taking time to leave your review and for the 5-star rating! We are so appreciative of your feedback.
I was running out of my Vpro Pocket Catheters and you guys eventually sent me an emergency amount that arrived ON THE DAY I ran out!!!!!! Then a few days later came the normal shipment! However, I did get the run around and no one really communicated why it was so delayed, which kinda stressed me out. You also, in kindness, sent me some other father types that I could not use, but that's ok. Overall, we got the Dr approval, thank you, and get these shipped out, so thank you, thank you!!
By Alan
Response from ABC Medical· Feb 19, 2025
Thank you for taking the time to leave your review, Alan! Glad to hear you received your product and hope there are no delays in the future.
you listened to my concerns and sent me the product that best worked for me.
By George
Response from ABC Medical· Feb 19, 2025
Thank you, George, for your comments and your 5-star review!
Quick and easy
By Stephen C.
Response from ABC Medical· Feb 18, 2025
Thank you, Stephen, for taking time to leave your review and for the 5-star rating!
Before delivery I said I still had 20 catheters and you said you would delay delivery a week. But you didn’t and it came the next day.
By Wilson
Response from ABC Medical· Feb 18, 2025
Dear Wilson, thank you for your comments and for giving ABC Medical a 4-star rating!
Simple , no hassle med supplier
By J.Case
Response from ABC Medical· Feb 18, 2025
Thank you so much for your feedback and your 5-star rating!