Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,968 reviews
ABC MedicalSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A Leading National Supplier of Urological, Ostomy, and Wound Care Supplies. ABC Medical is a passionate supporter of adaptive sports teams, organizations, and college programs. Come Adapt.Believe.Compete with us!
ABC Medical (abc-med.com) has 2,968 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,968 approved reviews, newest moderated first
Shipping was good, but the customer service rep was rude.
By Stephanie
Response from ABC Medical· Jun 9, 2025
Dear Stephanie, Thank you for bringing this to our attention. We appreciate the feedback but are disappointed to hear about your experience with our customer service team. We take all reviews very seriously and will be sharing this with our team to improve our support.
You guys never seem to know what’s going on. Tried to order my catheters got tired of waiting on the phone and hung up. Ordered them through the Uralogist. Last time you sent me female catheters. Other times you have not sent them in a timely manner.
By Emile Kip B.
Response from ABC Medical· Jun 9, 2025
Dear Emile, Thank you for leaving this review. We apologize for the experience you had with your recent order. We would like to address your concerns and make improvements, so our customer care team has been made aware of your situation. In addition, you can always reach our customer care team by calling 866-897-8588. Thank you for allowing us the opportunity to serve you.
If I have a question they help me with answer or logic I was having hard time to pay and they found a plan for me
By customer
Response from ABC Medical· Jun 3, 2025
Thank you for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
Delivery was amazingly prompt.
By Martin
Response from ABC Medical· Jun 3, 2025
Thank you, Martin, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
Very professional.
By Edward
Response from ABC Medical· Jun 2, 2025
Thank you, Edward , for your comments and your 5-star review!
Timely call regarding reorder and fast delivery
By David
Response from ABC Medical· Jun 2, 2025
Thank you, David, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
All the employees I’ve encountered have been very professional, and helpful.
By Michael
Response from ABC Medical· Jun 2, 2025
Thank you, Michael, for taking time to leave your review and for the 5-star rating! We truly appreciate your feedback.
Fast service
By William T.
Response from ABC Medical· May 29, 2025
William, thank you so much for your feedback and your 5-star rating!
