Amazing!
Talking to and with real people. Addressing my issue. Great response time Actually finding a solution to my problem. Following through in a timely manner
By Michael Z.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
355 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Abba Patio, a top designer and manufacturer of high quality gardening products, from patio Umbrellas, Canopies, Awnings to Garden Furniture sets.
Abba Patio (abbapatio.com) has 355 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
355 approved reviews, newest moderated first
Talking to and with real people. Addressing my issue. Great response time Actually finding a solution to my problem. Following through in a timely manner
By Michael Z.
Excellent customer service and super speedy delivery
By Donna W.
Customer service rep was knowledgeable Delivery was fast.
By Steven
Even though the product was delivered with a defect they did everything they could to rectify the situation in a timely manner. I love the umbrella and the base fits perfectly. The only complaint we have is the tabs on the base snap in as opposed to screw in. As a result the water leaks out.
By Joanne J.
Ordered a bass and umbrella. We were missing a part on the bass and they made it right by sending out another one! Excellent customer service! Wel made items.
By M. C.
Sturdy umbrella and love the swivel feature.
By Karen K.
Purchased a hammock bed with canopy in April 2023. Used for 5 months. Canopy was always removed when not in use and stored in shed. Kept in shed for the winter. Used for 1 month in 2024 and the material on the canopy started ripping. Contacted customer service and was told I could buy a replacement canopy from another site for half of what I paid for the entire hammock. I told them that their solution wasn't acceptable and they sent me another email with the same link.
By Unhappy C.
High Quality Products. Never disappointed.
By Jane