Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
49 reviews
Assured Asset ExchangeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ONLINE MARKETPLACE SUBSIDIARY OF ASSURED ASSET EXCHANGE ASSURED ASSET EXCHANGE IS A SECURE INTERMEDIARY SERVICING PRECIOUS METALS AND FINE JEWELRY MANUFACTURERS, AND DISTRIBUTORS ACROSS THE WORLD. SECURITY AND AUTHENTICITY ARE ALWAYS THE TOP PRIORITY OF ASSURED ASSET EXCHANGE. AABIDS.COM AUCTION JEWELRY INVENTORY: ITEMS CONSIST OF MANUFACTURER CLOSE-OUT, OVER-STOCK AND HIGH-VOLUME PRODUCTION FOR THE LARGEST RETAILERS OF FINE JEWELRY. INTERNATIONAL DIAMOND & GEMSTONE BROKERS WHO PREFER A FAST AND SECURE TRANSACTION AVOID HOLDING COSTS BY SELLING IMMEDIATELY THROUGH AUCTION. OUR AUCTIONS WILL FEATURE; DIAMONDS, SAPPHIRES, RUBY, EMERALDS, TOURMALINE AND OTHER FINE GEMSTONES. LUXURY PRE-OWNED WATCHES INCLUDING ROLEX, CARTIER, PATEK PHILIPPE, TUDOR AND MANY MORE.AABIDS.COM COIN & BULLION INVENTORY: ASSURED ASSET EXCHANGE HAS EXTENSIVE CONTACTS IN THE PRECIOUS METALS’ FUTURES AND PHYSICAL MARKETS. AUTHENTICITY IS NEVER IN QUESTION WHEN PURCHASING OUR PRECIOUS METALS OR ANTIQUE COINS. ALL PRECIOUS METALS AND CERTIFIED COINS GO THROUGH A THOROUGH SCREENING PROCESS TO ENSURE AUTHENTICITY. HAVING RELATIONSHIPS WITH REFINERIES ACROSS THE WORLD ENSURES THAT OUR INVENTORY IS IN STOCK, VERIFIED, AND READY TO ADD TO YOUR COLLECTION.
Assured Asset Exchange (aabids.com) has 49 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.
49 approved reviews, newest moderated first
Items delivered were not in the condition described. I paid a premium for uncirculated coins.
By David M.
Response from Assured Asset Exchange· Feb 27, 2024
David, the coins you purchased were listed as AU-BU on your invoice. If you feel the coins you received are not up to that standard, we are happy to look at some photos and see if there were any mistakes on our end.
Fake jewelry
By Chris
Response from Assured Asset Exchange· Feb 27, 2024
This customer purchased an IGI Ceritifed diamond and claimed it was fake. Knowing the diamond had no issues, we allowed a return which is against our terms and conditions.
Always a great experience. Great that you started giving out the tracking information so we know when it will be delivered. That way we can be sure to be available for it .
By E F.
Response from Assured Asset Exchange· Feb 27, 2024
Thank you! We appreciate your continued support!
I have won a number of bids in the past and they are always great to work with and very understanding. Never an issue with the products I have purchased.
By Douglas H.
Response from Assured Asset Exchange· Feb 27, 2024
Thank you, we appreciate your continued support!
Great company to work with and great customer service! I highly reccommend working with this company.
By pat D.
Response from Assured Asset Exchange· Feb 27, 2024
Thank you! We appreciate your contunied support!
the auctioneer is a fraud he bids on his own stuff. sells reprints as vintage
By Rabah E.
Response from Assured Asset Exchange· Feb 15, 2024
This customer is not in our database.
Total scam. I twice purchased loose diamond solitaires and they immediately billed me for the full amount with a promise to ship in two days. Waited several days and contacted seller when items didn’t ship. Both times advised they’d conveniently “lost” these items in their inventory.
By Jeremy P.
Upon receiving my "paid in full" invoice, they then said I owed them shipping charges which then had me looking into the terms agreement which only states that there are no local pickups, they will combine lots, and that they ship UPS or USPS. Does not state shipping not included. I am in the process of complaining to BBB, as well as Hibid. After my post, they refunded all my money and then made it to where I have to be approved at each auction house, Like I was the one at fault. I now only deal with my local auction house where I am appreciated.
By Robert N.
