great customer service
great customer service, friendly and fast
By Karen
Response from 8x8· Mar 2, 2020
Great to hear you are enjoying our experiences with customer service teams.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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601 reviews
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8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
601 approved reviews, newest moderated first
great customer service, friendly and fast
By Karen
Response from 8x8· Mar 2, 2020
Great to hear you are enjoying our experiences with customer service teams.
Our company is incredibly impressed with 8x8. They app system works well for our business. Accessible in the office and externally from each persons mobile. The customer service is beyond any customer service we have received before. I highly recommend 8x8 to anyone requiring a business phone system.
By Corinne R.
Response from 8x8· Mar 2, 2020
It's great to hear you are enjoying our product and services. We look forward to continuing our partnership with you.
Good product every single person in 8x8 very helpful.
By deepak G.
Response from 8x8· Mar 2, 2020
We look forward to continuing our partnership and thank you so much for taking the time to leave a review.
Great Customer Service
By Cube Letting A.
Response from 8x8· Mar 2, 2020
Thank you so much for your review and it's great to hear you are having a great experience with our customer service team.
I want to thank you for a great support. You have improved order process which is now much better and helps to save time on administration. Keep it up, good job.
By Stasys
Response from 8x8· Mar 2, 2020
It great to hear that you have seen improvements in our processes to save you time, we look forward to continuing our partnership with you.
There is a person at the company that is probably one of the most unprofessional and horrible people that I've ever experienced. You know who you are.
By Alex
Response from 8x8· Mar 2, 2020
Thank you for leaving your review and we are sorry to hear that you have not enjoyed your experience with 8x8. Please accept our apologies. We always endeavour to provide the best customer experience, however, in this case, we have not retained our standards.
very good, always consistent and helpful when there is a problem
By H B.
Response from 8x8· Mar 2, 2020
Thank you for taking the time to leave a review. It's fantastic to hear you enjoying our services and we look forward to continuing our partnership with you.
Great service and package
By Mathew W.
Response from 8x8· Jan 20, 2020
Fantastic to hear you are enjoying our services