easy to use .
easy to use .
By Jim
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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601 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
easy to use .
By Jim
Good morning have a great day
By Fazlullah M.
Response from 8x8· Dec 18, 2025
Thank you Fazlullah
Unparalleled customer service.
By customer
Response from 8x8· Nov 28, 2025
Dear Customer, We truly appreciate your feedback. It’s great to know our customer service stood out as exceptional.
Great company to work with. Have use this 8X8 for over 10 years
By Mr. DOUGLAS B.
Response from 8x8· Oct 23, 2025
Hi Douglas, Thank you for your longstanding trust in 8x8! We're delighted to be a part of your journey, and we look forward to serving you for many more years.
It just works. My use is limited to 2 users who both share a single lines on two phones. This combined with excellent texting app and I couldn't be happier. It just works.
By Physio
Response from 8x8· Oct 23, 2025
Dear Customer, Thank you for sharing your positive feedback! We’re delighted to hear that 8x8 works seamlessly for your needs.
Solid systems and always helpful
By Gavin
Response from 8x8· Oct 23, 2025
Dear Gavin, Thank you for your feedback! We're pleased to hear that you find our systems reliable and our support helpful.
When I need technical help, the help has been very pleasant, knowledgeable and concerned about my satisfaction. I can't ask for better from the tech support staff.
By Kevin C.
Response from 8x8· Oct 23, 2025
Hi Kevin, Thank you for sharing your experience! We're delighted to hear that our tech support team has been pleasant, knowledgeable, and attentive to your needs. Your positive feedback inspires us to keep delivering top-notch support and ensuring your satisfaction.
It's a great service that is useable on mobile and desktop devices, very handy to keep my work and personal life separate.
By Reid R.
Response from 8x8· Oct 23, 2025
Hi Reid, Thank you for your feedback! We're glad to hear that 8x8 Work effectively helps you maintain a balance between your work and personal life across both mobile and desktop devices.