Delivery delays
I have seen some good products at the online store and first I ordered an item on march this year the delivery estimate is up to 4 week to Australia , however the covid 19 affected a lot of deliveries which is understandable but after almost 12 weeks Iam still yet to get a confirmation the items is at least in Australia, you can not use the covid19 as excuse as I have ordered items from china on early april and I have already got then within 18 days and the team responding to complain are beautiful and respond quickly but that did not help yet getting my items Hekmat Spindary Sydney /Australia
By Hekmat S.
Response from 7SecondsSmile· Apr 29, 2020
Hi Hekmat, I'm very sorry for the trouble with your order. Delays like this is beyond our control. Please, when you have a chance, reach out to us at [email protected] or our contact page here: https://7secondssmile.com/pages/contact-us-n and our customer support team will be more than happy to help. You can even use our live chat which is online during normal business hours :) We will do our best to look into all possible solutions. Thank you, 7 Seconds Smile


